Every great collector has their trademark “one-liners” that help them close more recoveries than the rest, but coming up with witty phrases at the right time in response to the right questions and on a moment’s notice is easier said than done. In this training webinar we will explore the world of legal, moral and ethical phrases for every situation that agents face on a daily basis and provide a blue print for recoveries using WORDS THAT WORK!
Gordon Beck, President and COO, Valor Intelligent Processing, LLC (VIP), Jacksonville, FL
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