HT Recording: Key Phrases: Being Memorable with Words that Work

Every great collector has their trademark “one-liners” that help them close more recoveries than the rest, but coming up with witty phrases at the right time in response to the right questions and on a moment’s notice is easier said than done.  In this training webinar we will explore the world of legal, moral and ethical phrases for every situation that agents face on a daily basis and provide a blue print for recoveries using WORDS THAT WORK!


  • Gordon Beck, President and COO, Valor Intelligent Processing, LLC (VIP), Jacksonville, FL

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