(08/09/2021) ACA’s CFPB Spotlight for Creditors: Fair Lending Principles for Debt Collection

2021 has seen a shift in state and federal regulatory attention around a wide and complex set of diversity, equity and inclusion issues. This places unique emphasis on creditors’ vendor management programs and how vendors are themselves testing compliance with fair lending and equal opportunity to credit principles. Having done so, this panel considers how far creditors might go to assure their internal programs and essential consumer-facing vendors are adapting to the ever-changing environment.


  • Leslie Bender Esq., Senior Counsel, Clark Hill PLC

  • Mark Laurent, Vice President of Portfolio Services, Grand Vacation Services LLC

  • Joann Needleman Esq., Member, Clark Hill PLC

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