Virtual Convention 2020 Session: Go Digital or Go Home: Harnessing Digital Engagement and the Power of Data

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Josh Allen - Revenly
Greg Allen - Pairity
Tim Collins – TrueAccord Corp.

The people have spoken, and it's confirmed that the collection industry is ready to prioritize new technology, emphasis on SMS, email, IVR and other digital channels. Better yet - consumers agree! They prefer to use newer digital channels to pay with and communicate daily. The confusion is not what needs to be done, it's where do you start? You will learn how to start putting together an effective multichannel strategy by breaking down planning into 3 steps. Learn the benefits of how fully integrated digital assets can provide immediate value throughout your agency, from reporting to collection rates, and how easy it is to start for you to start.

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