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Extreme Outsourcing - MP3 - 12/15

Listen to this seminar to hear experiences from real professionals in your industry regarding the business justifications for various outsource opportunities.

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Extreme Outsourcing
Recorded: December 17, 2015

Outsourcing can really benefit a collection agency. Listen to this seminar to hear experiences from real professionals in your industry regarding the business justifications for various outsource opportunities. You will also gain insight on how to embrace outsourcing while staying compliant and meeting the expectations of the CFPB. Learn how an outsourcing strategy can save money, headaches and provide an alternative to permanent staffing.

After listening to this seminar, participants will be able to:

  • Consider non-core functions that could be outsourced
  • Consider core functions that could be enhanced through outsourcing
  • Understand the Consumer Financial Protection Bureau's expectations related to management of vendors
  • Understand policies you may need to adopt to meet the CFPB's expectations

Speakers:
Debra Ciskey, IFCCE, Compliance Officer, Wakefield & Associates, Inc., Aurora, CO
Mark Neeb, IFCCE, President, NeebEDU, LLC, Rochester, MN
Donna Nicholson Stief, Executive Director, Credit Bureau of Lancaster County, Inc., Lancaster, PA

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