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Debt Collection: The Bigger Picture DVD

ACA's training DVD, Debt Collection: The Bigger Picture, provides a basic overview of how collectors fit into the debt cycle and what they can expect on the job.

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$188.00
$376.00

Debt Collection: The Bigger Picture DVD
A clear snapshot of the role collectors play

The level of debt in the world has reached a new high with a whopping $11.4 trillion of consumer debt in the U.S. alone. $1.1 trillion of that debt is considered past due and $833 billion is seriously delinquent. This makes the role of collectors even more vital as they do their best to collect that debt, putting thousands of dollars back into the economy each year.

ACA's training DVD, Debt Collection: The Bigger Picture provides a basic overview of how collectors fit into the debt cycle and what they can expect on the job.

Use this short, 26-minute video for your new hires and seasoned collectors and show them that their success as a collector makes a difference to your company, your clients and consumers.

View a short overview (1:15) of Debt Collection: The Bigger Picture DVD or check out a Sneak Peek of the DVD (2:43) below.

DVD Chapters include:

  • Introduction: What is Debt?
  • What Is the Debt Cycle?
  • What Can I Expect on the Job?
  • Who Will I Be Talking To?
  • What Makes a Collector Successful?
  • Building Your Communication Skills
  • Why Do Collections Matter?
  • Bad Debt Effect on the Small Business
  • Benefits of Being a Collector
  • Educating the Consumer and Yourself
  • Conclusion: Driving the Economy Forward

What are members saying about the video?

"This video is amazing! I can't wait to use this for our new hires, educating our lobbyists, prospects and others outside our industry to help them understand what we do and how we do it."
Tina Hanson, Chair, Research and Development Advisory Committee, Executive Vice President, State Collection Service Inc.

"Extremely thorough and entertaining. I could see this being an excellent tool not only for collectors but the entire staff as a detailed orientation to the profession and its related scope of work."
Thomas Oldani, IFCCE, Vice President, Ann Arbor Credit Bureau, Inc.

"It kept my attention, made me laugh yet, found a way to communicate so much information about the collection industry. I am very proud of our industry and the important role we play in today's economy. The Bigger Picture video is fun, and takes a short time to not only remind seasoned staff of their important role, but to introduce new staff to the collection industry. You have to see it to really understand what a great tool it can be."
Irene Hoheusle, Vice President of Collections, Account Recovery Specialists, Inc., Wichita, Kan.

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