Core Recording: Advanced FDCPA Issues
If your company is a Training Zone subscriber, there is no need to purchase. Simply view the recording(s) and download the workbook under "Product Files" below.
MP4 Access User Tips: 1) After purchase, download the Participant Workbook and save as a .pdf. 2) Next, click the player window to access the desired video. 3) When you need to stop the course, click the PAUSE feature and make note of your ELAPSED TIME. The player will not bookmark your spot. Use the slider to pick up where you left off.
Go beyond the essentials of the FDCPA. Take a look at relevant court decision, CFPB guidance and regulatory enforcement actions impacting compliance with the FDCPA. Identify potential liability and defenses under the FDCPA.
Topics to discuss include:
- Methods of communication and technology
- Dispute, verification and cease communication requests
- Call frequency
- Collecting out-of-statute debts and settlement offers
How you will benefit:
Stay up to date on the latest FDCPA case law on leaving messages, settlement offers, validation notices and more.
Professional Development Units
You will earn .75 PDUs for this online seminar, which can be applied toward ACA’s Credit and Collection Compliance Officer (CCCO), Credit and Collection Compliance Professional (CCCP) and Scholar and Fellow designations.
*Please note, credit will be provided ONLY to individuals who have paid to attend this seminar. Anyone sitting in with a paid participant is not eligible to receive credit.
ACA Certified Instructors
This seminar is taught only by ACA Certified Instructors. You can expect top-notch presentations are created by and presented for members. Seminar instructors go through vigorous training to become ACA Certified Instructors and can speak directly to your experiences because they work in our industry.