Hot Topics Download: Conversation Drip: Where A.I. Reveals Your Collectors Are Leaving Money on the Table (2/14/2019)
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Conversation Drip: Where A.I. Reveals Your Collectors Are Leaving Money on the Table
Sponsored By Balto
Recorded: Feb. 14, 2019
If you’re a collection shop, your product is a conversation that results in a payment for your client. Because your product is a two-way conversation, it’s fully reliant on the performance of your people. While people have many strengths, consistency isn’t one of them.
In this webinar, you’ll learn where A.I. has uncovered the biggest risks in your collection conversations and the places where collectors are leaving money on the table.
We’re going to apply data, sales knowledge, and habit formation psychology to give you the 4 steps you can take immediately to find and plug these financial drips that are happening in your conversations. You’ll learn how these steps can give you a handle on your QA & coaching, increase your collections, decrease your legal risks, and set your agency apart in the industry.
Marc Bernstein, Founder/CEO, Balto, St. Louis, MO
Melanie Hessler, Senior Account Executive, Balto, St.Louis, MO