Credit and Collection Compliance Professional (CCCP) Exam

The Credit and Collection Compliance Professional (CCCP) Designation offers a comprehensive education solution designed to support those with compliance responsibilities in an organization.

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Credit & Collection Compliance Professional (CCCP) Designation

Perfect for the professional who devotes a portion of their job function to compliance, this designation provides a base level of knowledge that will help them comprehend the significance and impact of proper compliance procedures.

Required educational components:

  • Introduction to Collection Industry Compliance
  • Writing Effective Policies and Procedures
  • Advanced FDCPA Issues
  • Ethical and Professional Collections


  • Exam (must pass with a score of 85% or higher)

Renewal Requirements:

  • Attend ACA Spring Forum, Fall Forum, Convention, Washington Insights


  • Attend two compliance-related ACA Hot Topics

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If you have already taken this exam and failed, please reorder this exam.

Technical Requirements for the Program:
Internet Explorer 9.0 or greater, Google Chrome (current version), or Mozilla Firefox (current version)
Adobe Acrobat Reader 10.0 or greater
Flash Player 10.0 or greater