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Top Collection Markets Survey, Print - 2013

The Top Collection Markets Survey provides the vital statistics and key figures you need to succeed.

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2013 Top Collection Markets Survey - Printed Version

Are you collecting in the right markets?

Get vital statistics on average payments, account balances or liquidation rates for specific collection markets such as credit cards, hospitals, student loans and more! The figures used in this report are annual averages for calendar year 2012, collected from ACA agency members.

The 2013 Top Collection Markets Survey provides data broken out by both market category and service type. Markets in focus include:

  • Health Care/Hospitals
  • Telecom & Utilities
  • Banks & Finance Companies
  • Health Care/Nonhospital
  • Government
  • Student Loans
  • Credit Cards & Retail
  • Property Management
  • Other Markets

Services in focus include:

  • New Business
  • Pre-Collect/Active Receivables
  • Primary
  • Secondary
  • Legal

Other survey data includes:

  • Agency Size
  • Number of Accounts
  • Liquidation Rates
  • Account Balances
  • Average Payments
  • Comparisons

View the Table of Contents for more detailed information.