WebRecon Year-End Report: FDCPA and TCPA Cases Decline

Fair Credit Reporting Act cases, however, continue to rise on an annual basis.

1/24/2019 11:30 AM

WebRecon Year-End Report: FDCPA and TCPA Cases Decline

Consumer litigation filings and complaints to the Consumer Financial Protection Bureau and Better Business Bureau at the end of 2018 followed trends in place throughout the year, according to the latest report from WebRecon CEO Jack Gordon.

“FDCPA and TCPA complaints dropped (-7.8 percent and -13.2 percent, respectively), and FCRA, BBB and CFPB complaints all increased (+4.3 percent, +11.5 percent and +5.9 percent, respectively),” according to Gordon.

Additional findings include:

  • FDCPA filings, with 9,008 at the end of 2018, reached their lowest point since 2008. There were 6,117 lawsuits in 2008. From 2014 to 2017, FDCPA filings ranged from 9,000 to more than 11,000.
  • TCPA filings have consistently increased through 2016 with a peak of 4,639 lawsuits. The filings declined to 4,380 in 2017 and 3,803 in 2016.
  • FCRA cases grew every year since 2011 and reached 4,531 at the end of 2018.
  • Complaints to the CFPB, also increasing on an annual basis since at least 2014, reached 51,631 in 2018.

Looking at the latest monthly numbers, CFPB, FDCPA, FCRA and TCPA complaints and filings all declined from November to December 2018.

Read more findings in the WebRecon report.

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