Ted Smith Promoted to Vice President and COO at ACA International

Smith, a longtime leader with ACA, has advanced the association’s operations and business relationships while helping members succeed.

10/14/2020 11:00 AM

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Ted Smith Promoted to Vice President and COO at ACA International

Well-known and longtime association leader Ted Smith, CAE, was promoted to vice president and COO by ACA International CEO Mark Neeb in October.

“Ted has served ACA and its members in several different capacities over the years and, since returning two years ago, has done an outstanding job leading the for-profit side of ACA as well as overseeing all operations,” Neeb said. “I couldn’t be prouder of the professionalism and competence Ted has shown ACA’s staff and members.”

Smith has a long tenure with ACA.

He joined the association in 1984, as part of ACA’s public affairs team, working with Debra Ciskey, IFCCE, an ACA staff member at the time who currently serves as executive vice president of CACi in St. Louis. Later,Smith moved into leadership roles with ACA’s industry management, government services, check services and health care divisions.

Through his work with the health care division, its spring meeting grew to be the second-largest industry event.

Smith was instrumental in working with a member task force to develop the Professional Practices Management System, now the Blueprint Quality Management System.

He also worked through the International Credit Association’s merger with ACA, leading to an increase in the membership of the existing Creditors International Division. Smith also worked through the American Asset Buyers Association merger with ACA, which led to the creation of the Asset Buyers Division.

He served as executive director of the International Association of Commercial Collectors; managed the ACA International Education Foundation; was executive director of ACA Enterprises and served for four years as chief operating officer.

In 2017/2018, Smith was the deputy director of Unclaimed Property Professionals Organization and in spring 2018, Smith returned to ACA as vice president of operations.

“I am excited to build on my career at ACA and working with colleagues and members across the U.S. and internationally,” Smith said. “We know it’s been a challenging year for our members, and I am pleased to be part of the team to work with them and appreciate their continued partnership with ACA as we move forward.”

If you have executive leadership updates or other member news to share with ACA, contact our communications department at comm@acainternational.org. View our news submission guidelines here.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

Ted Smith Promoted to Vice President and COO at ACA International

Well-known and longtime association leader Ted Smith, CAE, was promoted to vice president and COO by ACA International CEO Mark Neeb in October.

“Ted has served ACA and its members in several different capacities over the years and, since returning two years ago, has done an outstanding job leading the for-profit side of ACA as well as overseeing all operations,” Neeb said. “I couldn’t be prouder of the professionalism and competence Ted has shown ACA’s staff and members.”

Smith has a long tenure with ACA.

He joined the association in 1984, as part of ACA’s public affairs team, working with Debra Ciskey, IFCCE, an ACA staff member at the time who currently serves as executive vice president of CACi in St. Louis. Later,Smith moved into leadership roles with ACA’s industry management, government services, check services and health care divisions.

Through his work with the health care division, its spring meeting grew to be the second-largest industry event.

Smith was instrumental in working with a member task force to develop the Professional Practices Management System, now the Blueprint Quality Management System.

He also worked through the International Credit Association’s merger with ACA, leading to an increase in the membership of the existing Creditors International Division. Smith also worked through the American Asset Buyers Association merger with ACA, which led to the creation of the Asset Buyers Division.

He served as executive director of the International Association of Commercial Collectors; managed the ACA International Education Foundation; was executive director of ACA Enterprises and served for four years as chief operating officer.

In 2017/2018, Smith was the deputy director of Unclaimed Property Professionals Organization and in spring 2018, Smith returned to ACA as vice president of operations.

“I am excited to build on my career at ACA and working with colleagues and members across the U.S. and internationally,” Smith said. “We know it’s been a challenging year for our members, and I am pleased to be part of the team to work with them and appreciate their continued partnership with ACA as we move forward.”

If you have executive leadership updates or other member news to share with ACA, contact our communications department at comm@acainternational.org. View our news submission guidelines here.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

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