TCN Inc. Selected for 2021 Contact Center Technology Award

The company has been recognized for its TCN Operator platform, a compliance tool that meets TCPA regulations.

10/8/2021 8:30 AM

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TCN Inc. Selected for 2021 Contact Center Technology Award

TCN Inc., an ACA International member company based in St. George, Utah, announced  that its TCN Operator platform has been selected as a winner of a 2021 Contact Center Technology Award, presented by CUSTOMER Magazine through TMC, according to a press release

TCN Operator features a comprehensive set of easy-to-use, automated agent tools and advanced apps, including a suite of compliance tools for meeting Telephone Consumer Protection Act regulations. TCN’s secure platform integrates with leading APIs and is accessible to agents with visual impairments.

“At TCN, we strive to be at the forefront of innovation, and we’re thrilled to have TCN Operator receive this prestigious award that celebrates customer service-enhancing technology solutions,” said McKay Bird, chief marketing officer of TCN. “TCN Operator is centered around helping agents deliver world-class customer experiences and we look forward to adding more innovations to TCN Operator in the near future that enhance the efficiency and effectiveness of their important work.”

The Contact Center Technology Awards program is in its 16th year of honoring technology solutions that enhance customer service. Winners are selected based on a product or service’s ability to help enterprise and outsourced contact centers deliver amazing customer experiences.

“This year’s recipients [of the Contact Center Technology Awards] are the top-of-the-top industry leaders in hardware, software and services,” said Rich Tehrani, CEO of TMC. “Each has repeatedly demonstrated their commitment to creating innovative products. All winners have substantially improved the processes of their clients’ businesses and enhanced their ability to create satisfied customers.”

If you have executive leadership updates or other member news to share with ACA, contact our communications department at comm@acainternational.org.

View our news submission guidelines here.

To receive notifications about ACA content—including member alerts, upcoming events and new products—text ALERTS to 96997.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

TCN Inc. Selected for 2021 Contact Center Technology Award

TCN Inc., an ACA International member company based in St. George, Utah, announced  that its TCN Operator platform has been selected as a winner of a 2021 Contact Center Technology Award, presented by CUSTOMER Magazine through TMC, according to a press release

TCN Operator features a comprehensive set of easy-to-use, automated agent tools and advanced apps, including a suite of compliance tools for meeting Telephone Consumer Protection Act regulations. TCN’s secure platform integrates with leading APIs and is accessible to agents with visual impairments.

“At TCN, we strive to be at the forefront of innovation, and we’re thrilled to have TCN Operator receive this prestigious award that celebrates customer service-enhancing technology solutions,” said McKay Bird, chief marketing officer of TCN. “TCN Operator is centered around helping agents deliver world-class customer experiences and we look forward to adding more innovations to TCN Operator in the near future that enhance the efficiency and effectiveness of their important work.”

The Contact Center Technology Awards program is in its 16th year of honoring technology solutions that enhance customer service. Winners are selected based on a product or service’s ability to help enterprise and outsourced contact centers deliver amazing customer experiences.

“This year’s recipients [of the Contact Center Technology Awards] are the top-of-the-top industry leaders in hardware, software and services,” said Rich Tehrani, CEO of TMC. “Each has repeatedly demonstrated their commitment to creating innovative products. All winners have substantially improved the processes of their clients’ businesses and enhanced their ability to create satisfied customers.”

If you have executive leadership updates or other member news to share with ACA, contact our communications department at comm@acainternational.org.

View our news submission guidelines here.

To receive notifications about ACA content—including member alerts, upcoming events and new products—text ALERTS to 96997.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

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