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North Carolina Department of Insurance Announces New Licensing Portal for Collection Agencies


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Licensed agencies will also receive new licensing or permit numbers as part of the state’s new tracking system.

4/22/2021 11:30

ACA International’s Licensing Services team has learned that the North Carolina Department of Insurance is changing its license or permit numbers for all licensees.

The state is changing over to a new tracking system and as a result will issue new numbers to licensees.

The department will be providing guidance to all licensees on updating their correspondence consistent with North Carolina statutes and regulations in NCGS Section 58-70-50.

In addition, the state will also be rolling out a new licensing portal for collection agencies. This new portal will be replacing the Pearson licensing portal that has been in place for the past several years.

If you have any questions on updating your correspondence or regarding the new licensing portal, please contact the North Carolina Department of Insurance directly at (866) 265-6329 or [email protected].

If you need help completing your North Carolina license renewal, contact ACA’s licensing services team at 952-926-6547 or [email protected].

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