New ACA SearchPoint Updates Focus on Collecting From Home and Licensing


The updated compliance resources also cover state credit reporting laws. Editor’s note: This article is available for members only.

7/29/2021 10:00

ACA International’s compliance department has updated the following ACA SearchPoint documents available for members:

Collecting From Home – What Your Agency Should Know (#1301); Reviewed for accuracy and currency; material added regarding Massachusetts, Minnesota, and Washington state work from home provisions.

State Registration Requirements for Individual Collectors (#2019); Removed recently repealed requirements for Tennessee.

State Licensing and Registration Contact Information and Fees (#1133); Updated Maine requirements.

State Requirements for Agency Relocation or Closure (#3073); Updated Arizona, Colorado and Maryland requirements.

State Licensing Requirements for Changes in Ownership (#2031); Updated Arizona requirements.

State Credit Reporting Laws (#1255); – Added Washington, D.C., COVID-19 Emergency Credit Alert and Colorado requirements for medical debts.

State Branch and Resident Office Requirements (#1160); updated Arizona, Indiana, and Tennessee requirements.

ACA members may access the latest compliance-related documents via ACA’s SearchPoint library. Members must be logged in to the website to access ACA SearchPoint documents.

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