The suspension is in effect until April 7 and will be reviewed before that date. Established payment plans may remain in effect.
3/23/2020 9:00
State-owned debt and related collection activity are temporarily on hold in Massachusetts until April 7, according to a notice from Massachusetts Comptroller of the Commonwealth. This suspension will be re-evaluated before April 7 and will be continued or lifted at that time.
Debt collection activity affected by this suspension include those debts referred by state agencies under certain contracts. This suspension prohibits any calls being made or any letter or emails (any communication) being sent to any debtor for any new or existing accounts beginning March 23 and ending April 7. Previously established payment plans may remain in effect and payments may still be accepted for collections in process. This suspension does not require debt collectors to return any debt and in no way absolves any debtor their obligation to the referring state agency.
ACA International is working with members and consumers to provide resources and workable solutions during the ever-changing situation as a result of COVID-19.
Licensing and compliance resources are available on ACA’s website and this information will be updated as new details become available.
For more information on how the ACA Licensing staff can assist with your licensing needs, please contact us at [email protected] or call (952) 926-6547.