Louisiana Declares State of Emergency with Call Restrictions


Calls, including debt collection communications, are temporarily prohibited through at least Nov. 4.

10/8/2020 15:30

Louisiana Gov. John Bel Edwards has declared a state of emergency due to Hurricane Delta through at least Nov. 4, 2020, meaning prohibitions on unsolicited telemarketing calls are in place through that date, unless it is extended further.

As ACA International has confirmed in the past, this temporary prohibition does include debt collection calls.

The statement on the Louisiana Public Service Commission’s website is as follows:

“The Louisiana Homeland Security and Emergency Assistance and Disaster Act, R. S. 29:721, et seq., confers upon the governor of the state of Louisiana emergency powers to deal with emergencies and disasters, including those caused by fire, flood, earthquake or other natural or man-made causes, in order to ensure that preparations of this state will be adequate to deal with such emergencies or disasters and to preserve the lives and property of the people of the state of Louisiana.

During a state of emergency as declared by the governor, while the Office of Homeland Security and Emergency Preparedness requires the Louisiana Public Service Commission to report to the Emergency Operations Center (EOC), no telephonic solicitor shall engage in any form of telephonic solicitation. As of October 9, 2020, 6 a.m. CST, the Louisiana Public Service Commission will be required to report to the Office of Homeland Security and Emergency Preparedness in response to the state declaration of emergency in preparation for Hurricane Delta. The state of emergency, 133 JBE 2020 extends from October 6, 2020, through November 4, 2020, unless terminated sooner. The prohibition to telephonic solicitations will remain in effect until the EOC releases the LPSC from this mandatory reporting status.

Upon release of the Commission by the Office of Homeland Security and Emergency Preparedness, from its duties at the EOC, a revised notice will be posted at that time to reflect any change to this telephonic solicitation prohibition.”

For more information on how the ACA Licensing staff can assist with your licensing needs, please contact us at [email protected] or call (952) 926-6547.

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