Lessons in Ethical and Professional Debt Collections Slated for Nov. 16 Seminar

11/8/2017 8:00 AM

ACA Certified Instructor Irene Hoheusle will walk you through developing internal compliance procedures while promoting ethical and professional behavior within your organization.


Ethics continue to affect the daily operations of the credit and collection industry as well as your reputation among industry peers. Maintaining a good reputation is vital to your company’s survival and your bottom line.

Participate in ACA International’s CORE Ethical and Professional Collections seminar Nov. 16 for an in-depth overview on guiding principles designed to keep you and your agency on the right path.

This can’t-miss informative session will be led by ACA Certified Instructor Irene Hoheusle, vice president of collections and education of Account Recovery Specialists Inc.

Using knowledge gained throughout her career in the debt collection industry, Hoheusle will discuss information associated with developing internal compliance procedures to ensure ethical behavior. 

Visit the ACA Events Calendar to register for this seminar and view the full listing of upcoming education programs.

Unlimited access to ACA International's Core Curriculum and Hot Topic seminars is open to ACA members for one low price through the 12-month Training Pass. Visit ACA's website for more information on the Training Pass and savings on educational opportunities.

Participants will earn 0.75 Professional Development Units for this online seminar, which can be applied toward ACA’s Credit and Collection Compliance Officer (CCCO), Credit and Collection Compliance Professional (CCCP), Healthcare Collection Management (HCM), Scholar and Fellow designations. 

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