Learn from Insightful Keynote Speakers at ACA’s 2019 Convention & Expo

ACA International’s 2019 Convention & Expo will feature motivating presentations focused on leadership skills, compliance and guidance from ACA’s advocacy team.

6/27/2019 8:00 AM

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Learn from Insightful Keynote Speakers at ACA’s 2019 Convention & Expo

Learn leadership, compliance and advocacy from the slate of keynote speakers at ACA’s 2019 Convention & Expo, July 14-16 at the Hilton San Diego Bayfront.

The three-day event, which brings together industry professionals from the U.S. as well as international members, is an opportunity to exhibit, sponsor, network and shine.

The first female F-14 Tomcat fighter pilot, Carey Lohrenz, will kick off ACA’s Convention & Expo with an inspiring message from someone who has worked in the most extreme environments imaginable.

Lohrenz Carey Web

This highly popular leadership session July 14, sponsored by LucentPay, will challenge, inform and inspire your team to move to higher levels of performance.

Lohrenz offers bottom-line expertise with clear, realistic takeaway items for audiences that can produce both short-term and lifechanging results.

Will Bowen Web

On July 15, ACA’s advocacy team, including Vice President and Senior Counsel of Federal Advocacy Leah Dempsey, Vice President of Government and State Affairs Andrew Madden, Director of Research Josh Adams, Vice President of Congressional and Political Affairs Rae Ann Bevington and Vice President of Communications Kim Coghill, will present “The Beltway and Beyond: ACA Strategies for Success.” They will discuss and answer questions about legislative, regulatory and litigation activities at both the state and federal levels during this critical time for shaping policies impacting the debt collection industry. Discussions will include the Consumer Financial Protection Bureau’s first-ever Fair Debt Collection Practices Act rulemaking, the Telephone Consumer Protection Act and call blocking and labeling advocacy efforts, state legislative trends and other pressing issues at the state and federal level.

Attendees will also hear more about the Industry Advancement Program, industry research and communication efforts that play a critical role in advocacy. As the industry faces threats and opportunities impacting your ability to operate from lawmakers and regulators throughout the country, learn about how you can contribute to, and participate in, ACA’s advocacy efforts.

To conclude the keynote presentations, Will Bowen will join the main stage for “Complaint Free World,” July 16 following the awards breakfast, sponsored by Interactions. In this fast-paced and humorous presentation, Bowen will take you aside to think about the other complaints in your life—at work and at home. You’ll leave inspired, mindful of your own complaints, and motivated to approach complainers with new, simple and effective strategies.

For a full list of sessions including in-depth seminars and training, visit the 2019 Convention & Expo website.

Openings for exhibitors in the Expo Hall are still available to showcase your business. Simply fill out the 2019 Exhibit Space and Sponsorship Application online, email exhibit@acainternational.org or call Member Services at 800-269-1607 (press zero.)

Completed forms may also be sent by fax to (952) 926-1624 or mailed to:

ACA International

Attn: Expo

P.O. Box 390106

Minneapolis, MN 55439-0106

Thank you to Convention & Expo sponsors for their continued support of ACA education! Current event sponsors include: BillingTree, Ontario Systems, Innovis, REPAY, CDS Software, LexisNexis Risk Solutions, RevSpring, VoApps, Balch & Bingham LLP, Beam Software, Interprose, Collectors Insurance Agency, QBE, LucentPay, Solutions by Text, Nationwide Insurance, TransUnion, Hudson Cook, ProVest LLC, Aon Risk Services Central Inc., Call Center Services International, TriVium Systems, Tech Lock Incorporated, Interactions and CT Corporation.

Check your email for education and event updates from ACA International as well as ACA Daily for the latest news on 2019 Convention & Expo. See you in San Diego!


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


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