Great management requires more than an annual pat on the back, an email or a text!
11/11/2019 13:00
Effectively managing and developing staff can be among the most rewarding, yet challenging responsibilities faced by a leader. And, it’s twice as hard if the leader runs a small company focused on compliance, generating new business – and keeping the lights on.
To help sift through some of these issues, ACA International asked Michael Lamm, managing partner at Corporate Advisory Solutions, to talk about tactics, strategies and solutions to developing staff in the latest episode of ACA Cast’s Leadership Fuel with Michael Lamm, titled “Developing Rock Stars.” Tune in to hear Lamm, along with ACA’s Kim Coghill, vice president of communications, and Alex Szeto, ACA Cast producer, chat about problem solving, identifying weaknesses and strengths, and face-to-face discussions with employees.
“Companies that ‘wow’ people employ managers who engage their staffs and help them become better at their jobs,” Lamm said. “It’s great to talk about ideas and plans but putting it in writing and establishing goals leads to success.”
Ideally, leadership development plans should include actionable items that communicate a succinct vision, clearly defined goals and strategies for achieving success. Managers are encouraged to write it down, follow-up with staff quarterly, and lead candid conversations with their direct reports.
And finally, face-to-face discussions are much more effective than telephone calls, texts and emails, suggests Lamm, noting that retaining and growing successful leaders involves an ongoing commitment from staff and management.
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