Industry and Judicial Advocacy at the Forefront of ACA’s Fall Forum & Expo

11/6/2017 8:00 AM

Standing room-only crowds attended event to hear updates on ACA Int’l vs. FCC lawsuit, accomplishments of the Industry Advancement Program and industry insights on robocall blocking.


ACA International’s Fall Forum & Expo concluded last week after three successful days of education sessions and forward-thinking discussions on potential changes that lie ahead on the regulatory and legal fronts. Three hundred professionals attended the event held at the Loews Chicago Hotel.

The event opened with a general session led by ACA’s Corporate Counsel Karen Scheibe Eliason, Vice President and Senior Counsel of Regulatory Affairs Maria Wolvin and ACA’s Board President Richard Perr.  In addition to ACA’s regulatory and industry advocacy efforts, the panel discussed the much-anticipated D.C. Circuit Court of Appeals decision on the ACA Int’l et al. v. Federal Communications Commission lawsuit which could have a significant impact on rules governing telephone calls and texts sent to consumers

The ACA Int’l case challenges the validity of the FCC’s oft-criticized interpretations of the Telephone Consumer Protection Act in its July 10, 2015, Omnibus Declaratory Ruling and Order related to autodialers, reassigned numbers and revocation of consent.

While the complete effect this ruling will have on businesses and legal practitioners is unknown at this time, the appellate court’s opinion in ACA Int’l is decidedly one of the most significant cases that will influence TCPA rules going forward.   

Following the discussion, Scheibe Eliason provided attendees with updates on ACA’s Industry Advancement Program and judicial advocacy efforts.

“ACA’s Industry Advancement Program for judicial advocacy has had tremendous growth since its inception. It is doing exactly what it was intended to do with over 30 wins already that positively impact the industry,” Scheibe Eliason said. “As part of ACA’s Industry Advancement Program, ACA continues to be a part of cases that have industry-wide significance and continues to be instrumentally involved in cases where ACA has legal standing to sue—such as in ACA v FCC. ACA continues to await a decision from the D.C. Circuit Court of Appeals in the case, and we are hopeful the decision will bring positive change for the industry.”

Also on Thursday, Michele Shuster, partner at Mac Murray & Shuster LLP and general counsel for the Professional Association of Customer Engagement, along with Karl Koster, chief IP and regulatory counsel for Noble Systems Corporation, presented their expert analysis on the improper blocking and labeling of legitimate calls during a timely session on “Developments in Robocall Blocking.”

Shuster and Koster discussed the various approaches being deployed by voice service providers related to call blocking and labeling, along with the unanticipated negative impacts to subscribers and call originators.  They also provided firsthand input on industry efforts to fix this problem.

The final day of ACA’s 2017 Fall Forum & Expo, Nov. 3, featured highly-anticipated regulatory insights from the CFPB’s John McNamara, who confirmed that the debt collection rulemaking remains a high priority for the CFPB.  Although McNamara stated he is hopeful a third-party debt collection proposed rule could be released by the end of the year, he acknowledged that novel rulemakings take time and that the CFPB is being “highly deliberative and careful.” 

These important Fall Forum sessions, coupled with influential networking, educational conversations and seminars from industry leaders and professionals, made for another successful fall conference in Chicago.

Thank you to everyone who attended and to our industry leaders for teaching important education sessions that will take ACA International into another successful year. Share your experiences with us on Twitter @ACAIntl using #ACAFallForum.

ACA International would also like to acknowledge and thank the event sponsors—Venable LLPRevSpring and Vertican Technologies Inc.—for their support of this important industry event.  

Interested in becoming a sponsor at future ACA events? For more information, please contact John Rice at or (202) 810-8903.

Join ACA next at the Leadership Symposium for members Jan. 16-19, 2018 at the Westin Riverfront Resort & Spa at Beaver Creek Mountain in Avon, Colo. Experience four days of knowledge exchanges with fellow industry leaders, both on and off the slopes. Visit the 2018 Leadership Symposium website for more information.

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