FTC and FCC Announce Policy Forum and Technology Expo in Joint Effort to Combat Illegal Robocalls

The agencies will hold a policy forum to discuss regulatory challenges posed by the robocalls, as well as an expo to explore robocall technology.

3/8/2018 1:21 PM

FTC and FCC Announce Policy Forum and Technology Expo in Joint Effort to Combat Illegal Robocalls

The Federal Trade Commission and the Federal Communications Commission will co-host a policy forum to discuss challenges posted by illegal robocalls and caller ID spoofing March 23 at the FCC’s headquarters in Washington, D.C., followed by a Technology Expo in April.

“We’re going to expand our fight against this scourge through initiatives like the upcoming Technology Expo and Policy Forum, which amplify our impact through close coordination with the FCC and other partners,” Acting FTC Chairman Ohlhausen said in a news release.

Specifically, on March 23, the two agencies will co-host a Policy Forum at FCC headquarters to discuss the regulatory challenges posed by illegal robocalls and what the FTC and FCC are doing to both protect consumers and encourage the development of private-sector solutions. The live video feed and other information related to this event will be available on the FCC’s website.

“We’re committed to confronting this problem using every tool we have. I’m pleased to announce these efforts in our continued work with the FTC to protect consumers,” FCC Chairman Ajit Pai added in the news release.

On April 23, the FTC and FCC will also co-host a Technology Expo for consumers at the Pepco Edison Place Gallery in Washington, D.C. This event will feature technologies, devices, and applications to minimize or eliminate the illegal robocalls consumers receive.

The FTC and FCC have worked closely with phone companies, tech innovators, and others to find solutions for consumers to the problems of illegal robocalls and malicious spoofing. More information on this Expo, including how innovators can seek to participate, will be available on the FCC's website.

Under Chairman Pai, the FCC has adopted new rules to allow phone companies to block robocalls that are likely to be illegal, such as those purporting to be from non-existent numbers. The agency is also seeking public input on ways to help authenticate caller ID information and reduce unwanted calls to reassigned phone numbers.

The FCC will consider a second Further Notice of Proposed Rulemaking (FNPRM) to address the problem of unwanted calls to reassigned numbers at its meeting March 22.

ACA International continues to seek feedback from members on call blocking and labeling issues. In an effort to understand the current impact of mistakenly blocked and labeled calls on ACA members and to effectively use this information in our advocacy efforts, ACA urges you to please share with us your experience related to robocall blocking and/or the mislabeling of your legitimate business calls as scam.  If you have discovered that you have already been affected by these robocall blocking tools, please share this information with ACA by clicking on the button below on our website.

Call Blocking and Labeling Issues: Share Your Input with ACA  

If you plan on attending or following the FCC and FTC events, let us know by contacting ACA International’s Communications Department at comm@acainternational.org Attn: Katy Zillmer.

Related content from ACA International:

FCC Turns Its Focus to Reassigned Number Problem in Latest Notice of Inquiry

FCC Consumer Advisory Committee Approves Recommendation Regarding Caller ID Authentication

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