From Collector: Speaking Out

Advocacy work can sometimes seem daunting. Heritage Recovery Financial Services President Elizabeth Clifford Mallory Shares her thoughts on how to get started.

7/10/2018 8:00 AM

AdvocacyNewsCollector Magazine
From Collector: Speaking Out

Meeting with state or federal legislators can seem like an intimidating process, but it’s important to remember they are there to listen to constituents and business owners in their districts.

Take it from Elizabeth Clifford Mallory, president of Heritage Financial Recovery Services in Upper Saddle River, N.J., who after nearly 40 years of working in the accounts receivable management industry has developed long-term connections with legislators through her advocacy efforts.

“Our legislators are our legislators—we put them in office to work for the good of all, and they are open and receptive to their constituents’ needs,” Clifford Mallory said in an interview with Collector magazine. “Give them the opportunity to get to know you.”

Over the years, Clifford Mallory has met with U.S. Reps. Leonard Lance, R-N.J., and Scott Garrett, R-N.J., New Jersey Assemblyman Robert Auth and Lt. Gov. Kim Guadagno, among other officials.

Clifford Mallory’s best advice for members and professionals in the accounts receivable management industry is to be yourself and be prepared.

Get your foot in the door by attending fundraisers and town hall meetings for state legislators or federal legislators when they are in their home districts during a congressional recess, typically at the end of the year and over the summer.

Have some talking points ready if there is a particular piece of legislation in your state impacting the industry. Legislators at these events are ready to listen to their constituents and will want to know background on issues and how they can help, Clifford Mallory explained. They will also come to new issues with an objective view, will ask questions and can bring in other perspectives.

“By advocating for our industry we are putting a fresh face on preconceived ideas regarding collection agencies,” Clifford Mallory said. “Collecting outstanding receivables for goods and services received is a noble profession, and has a positive impact on the economy.”

Read more on Clifford Mallory’s advocacy efforts and learn helpful tips to improve your meetings with legislators in the June issue of Collector magazine.

In case you missed it, the Collector magazine website featuring the current issue and online archives has a new look! The award-winning magazine gives readers in-depth coverage of critical issues to help them grow their business and push the industry forward. With more than 75 years of journalism excellence under its belt, Collector magazine reaches a large community of executives and decision makers in a variety of market niches within the credit and collection industry.

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