From Collector: Managing Risk

How to sidestep these 11 common collection letter claims and protect your business.

4/16/2019 10:00 AM

NewsCollector Magazine
From Collector: Managing Risk

The tide of lawsuits challenging collection letters ebbs and flows every year. There are always novel claims du jour (Douglass envelope lawsuits, anyone?), but there are also many commonly filed, run-of-the mill letter claims that recur with far too much frequency.

It’s not difficult to imagine consumer lawyers poring over collection letters and cross-checking them against a spreadsheet or archetypal Fair Debt Collection Practices Act claims to see if they can find an easy hit.

If the consumer’s lawyer does spot one, a lawsuit is sure to follow.

In the April issue of Collector magazine, Michael Klutho, shareholder/attorney, Jessica Klander, shareholder/attorney, and Patrick Newman, associate/attorney with Bassford Remele, an ACA International member company, compiled a list of the most common claims currently crossing their desks, and tips on how to lessen your risk of facing them.

Read their report for examples of claims such as creditor disclosure, validation language, amount owed and more.

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