From Collector: Is This Working?
How to build a more effective and enthusiastic team.
2/13/2018 8:00 AM
Team management is not a one-size-fits-all endeavor. It’s highly individual and specific, and requires quite a bit of forethought. For instance, before you can draft a plan for your team as a whole, you’ll likely want to do some introspection. What’s your leadership style? What’s working with your current team and what isn’t?
“Maybe you are trying to manage everyone the same way,” said Carletta Clyatt, senior vice president of The Omnia Group. “That is probably really effective with some people but you might be missing the mark with others. Once you master the art of knowing how to modify your approach with the individuals you manage, you will be more effective across the board.”
At ACA International’s 2017 Annual Convention and Expo, Clyatt dug into the nitty-gritty of what it takes to lead a good team. Here, we explore a few of her top tips, such as building trust and fostering communication, to help you take your team to the next level, Collector magazine editor Anne Rosso May reports in the February issue.
Trust is the foundation of any team—you need to get everyone’s buy-in on both the project and your leadership.
“Some people are naturally trusting. They are on board, happy to be part of a team, naturally invested and excited to accomplish a goal,” Clyatt said.
But others may not be so upbeat and eager, and might even be silently sizing up your leadership abilities. Don’t be put off by the skeptics; instead, use their reticence to further clarify the team’s mission and how it fits into the company’s overall goals.
When it comes to fostering communication, this is where breakdowns commonly occur on teams. If you’re a more serious, let’s-get-down-to-brass-tacks leader, and your team is made up of a lot of social butterflies, there will undoubtedly be communication challenges.
“I’m more of an analytical person and when I send emails I get right down to business, but I’ve trained myself to plug in some niceties before I hit send, like, ‘It was great talking to you!’ or ‘I hope you have a great weekend,’” Clyatt said.
This kind of chit-chat may not come naturally—it may even seem frivolous—but if the person you’re working with expects and even thrives on that style of communication, it’s important to make an effort to adapt.
Rosso May also reports, with input from Clyatt, that empowerment, managing change, accountability and celebrating successes are tips to consider when working on team management.
Did you know?
86 percent of more than 1,400 corporate executives and employees blame workplace failures on a lack of collaboration or ineffective communication.
Source: Fierce, Inc.
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