FCC Chairman Announces Expectations for Caller ID Authentication Systems

Major phone companies’ systems must be in place this year; chairman says in advance of July 11 event to discuss progress and technical hurdles.

5/13/2019 2:00 PM

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FCC Chairman Announces Expectations for Caller ID Authentication Systems

Federal Communications Commission Chairman Ajit Pai is continuing efforts to ensure implementation of efforts to stop illegal robocalls with the announcement he expects major phone companies to have caller ID authentication systems in place this year.

Pai will host a summit on July 11, 2019, to examine industry’s progress toward meeting this deadline. The summit will also identify any challenges to deployment of the SHAKEN/STIR caller ID authentication framework and discuss how best to overcome them, according to a news release from the FCC.

“Consumers want and need reliable caller ID information … we chose this industry-led path because it is the fastest way to help consumers, but I remain committed to taking regulatory action—action for which we’ve already laid the groundwork—if major carriers do not implement the SHAKEN/STIR framework this year,” Pai said in the news release.

The SHAKEN/STIR Robocall Summit on July 11, a public event, will focus on the industry’s implementation of the SHAKEN/STIR caller ID authentication framework and any technical hurdles to deployment that remain. 

Under the SHAKEN/STIR framework—a set of protocols and a multi-phase framework developed with the input of many stakeholders—calls traveling through interconnected phone networks would have their caller ID “signed” as legitimate by originating carriers and validated by other carriers before reaching consumers, according to the FCC. The framework digitally validates the handoff of phone calls passing through the complex web of networks, allowing the phone company of the consumer receiving the call to verify that a call is from the person making it.

ACA has been working with both Congress and the FCC to ensure that call originators have a seat at the table in authentication requirement discussions as SHAKEN/STIR moves forward, including through discussions planned at this week’s Washington Insights Fly-In.

Pai said in the news release that a regulatory process to implement caller ID authentication, “would likely take more than a year, would be required by law to leave open the question of which specific standard would be adopted, and would potentially get bogged down in litigation.”

However, the FCC has the plans in place for a regulatory process outlined it its formal Notice of Inquiry adopted in July 2017.


Related Content from ACA International:

FCC Chairman: It’s Time for Caller ID Authentication Systems

FCC Report Details Efforts to Stop Illegal Robocalls While Protecting Legal Communication from Legitimate Businesses


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