FCC Announces Meeting of Hospital Robocall Protection Group


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The group, required under the TRACED Act, is to issue best practices this year.

7/15/2020 16:30

The Federal Communications Commission new Hospital Robocall Protection Group (HRPG), required under the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, will hold its first meeting on Monday, July 27.

“Robocalls can interfere with the critical life-saving work of hospitals and health care facilities and their dedicated front-line staff,” FCC Chairman Ajit Pai said in a news release from the FCC.

Now that the group is established, it must issue best practices this year regarding how service providers can combat unlawful robocalls made to hospitals, how hospitals can better protect themselves from such calls, and how federal and state governments can help combat these calls, ACA International previously reported.

As required by the TRACED Act, the group includes a member from the FCC and the Federal Trade Commission, plus an equal number of representatives from voice service providers that serve hospitals; companies that focus on mitigating unlawful robocalls; consumer advocacy organizations; providers of one-way voice over internet protocol services; hospitals; and state government officials focused on combating unlawful robocalls.

At its first meeting, the group will introduce its members, working groups and leadership, review the TRACED Act’s mandates and mission, review the Federal Advisory Committee Act’s procedural requirements, and receive briefings on relevant FCC programs and policies, according to the news release from the FCC.

Members include:

  • Chair: Paul D. Summitt, chief information security Officer of the Moffitt Cancer Center
  • Vice Chair: Patrick Halley, senior vice president, Policy & Advocacy, US Telecom

Voice Service Providers that Serve Hospitals:

  • John Cunningham, director of Fraud Management, CenturyLink
  • Joseph DeLotto, vice president of Voice and Unified Communications Products, Charter Communications
  • Linda Vandeloop, assistant vice president, Federal Regulatory, AT&T

Companies that Focus on Mitigating Unlawful Robocalls:

  • Mark Collier, chief technology officer, SecureLogix
  • Aaron Foss, founder and CEO, Nomorobo

Consumer Advocacy Organizations:

  • John Breyault, vice president, Public Policy, Telecommunications and Fraud, National Consumers League
  • Dawit Kahsai, senior legislative representative, AARP (formerly the “American Association of Retired Persons”)
  • Irene Leech, vice president, Consumer Federation of America

Providers of one-way voice over internet protocol services:

  • Gunnar Halley, assistant general counsel CELA-Privacy & Regulatory Affairs, Microsoft Corporation
  • Rebekah Johnson, founder & CEO, Numeracle
  • Chris Shipley, attorney & policy advisor, INCOMPAS

Hospitals:

  • Richard Lovich, managing partner, Stephenson, Acquisto & Colman, and National Counsel to the American Association of Healthcare Administrative Management (AAHAM)
  • John Riggi, senior advisor for Cybersecurity and Risk, American Hospital Association

State Government Officials Focused on Combating Unlawful Robocalls:

  • Creecy Johnson, special deputy attorney general, North Carolina Attorney General’s Office
  • David McCoy, assistant attorney general, Office of the Arkansas Attorney General
  • Wisam Naoum, Assistant Attorney General, Michigan Department of Attorney General

FCC Representative:

  • Commissioner Brendan Carr

FTC Representative:

  • Commissioner Noah Phillips.

The July 27 meeting will be available on the FCC's website here.

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