Favorable Verdict Issued in Navient’s Case Against Law Office for Creating TCPA Lawsuits

The jury’s verdict concludes Navient’s case against a law firm for convincing borrowers to stop making payments on their loans to prompt phone calls from the servicer.

8/20/2021 11:30 AM

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Favorable Verdict Issued in Navient’s Case Against Law Office for Creating TCPA Lawsuits

Student loan servicer Navient received a favorable verdict in a 2019 case, Navient Solution LLC v. The Law Offices of Jeffrey Lohman et al., in the U.S. District Court for the Eastern District of Virginia Friday, according to an article on TCPAWorld from Squire Patton Boggs Partner Eric Troutman.

“The suit alleged Lohman’s office helped manufacture TCPA suits by encouraging borrowers to stop making payments on their loans to generate phone calls,” Troutman reports.

Navient also alleged Lohman’s office provided scripts for borrowers to read when they received a call about their account that instructed the student loan servicer to stop calling.

The jury deliberated for three days. Troutman outlines the verdict, including damages owed to Navient, here.

Read more background on the case from Megan Quinn, associate at Squire Patton Boggs, here.

ACA International will continue to follow this story.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


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Favorable Verdict Issued in Navient’s Case Against Law Office for Creating TCPA Lawsuits

Student loan servicer Navient received a favorable verdict in a 2019 case, Navient Solution LLC v. The Law Offices of Jeffrey Lohman et al., in the U.S. District Court for the Eastern District of Virginia Friday, according to an article on TCPAWorld from Squire Patton Boggs Partner Eric Troutman.

“The suit alleged Lohman’s office helped manufacture TCPA suits by encouraging borrowers to stop making payments on their loans to generate phone calls,” Troutman reports.

Navient also alleged Lohman’s office provided scripts for borrowers to read when they received a call about their account that instructed the student loan servicer to stop calling.

The jury deliberated for three days. Troutman outlines the verdict, including damages owed to Navient, here.

Read more background on the case from Megan Quinn, associate at Squire Patton Boggs, here.

ACA International will continue to follow this story.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

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