Remaining July sessions focus on sales success, engagement strategies and an overview of the Blueprint Quality Management System (formerly PPMS.)
7/20/2020 9:30
ACA International has exciting educational opportunities available throughout the remainder of July 2020 including two new ACA Huddles, Hot Topic webinars, and an overview of our updated Professional Practice Management System.
Hot Topic: Leadership for Sales Success During COVID-19
On July 21, at 2 p.m. CDT, Marc Trezza, president/CEO, SearchNet Corporation, will present an operations Hot Topic Webinar sponsored by Aspect.
This webinar, Leadership for Sales Success During COVID-19, is complimentary for ACA International members. Registration will close one hour before the start time.
Join Trezza to learn how agencies can turn the COVID-19 crisis into a tremendous sales opportunity while improving client relations. This session provides insight, strategy, and tactics that detail how Trezza has helped his agency clients gain a significant sales advantage over their competitors.
ACA Huddle
On Wednesday, July 22, at 11 a.m. CDT, members are invited to log on to the ACA Huddle (no registration required) for a discussion led by Don Taylor, chief strategy officer at Central Research Inc. on the foundational basis for screening and monitoring. One of the most effective best practices for reducing the spread of COVID-19 and to limit liability in the workplace is to screen employees before they begin their shifts. As companies take preventive measures for keeping their workers safe and prepare to bring employees back into the workplace, many are seeking solutions to meet their specific company needs. This session will provide guidance on various options to implement a screening and monitoring plan. Thank you to our ACA Huddle sponsors RevSpring, Text Request, Collectors Insurance Agency, BillingTree, Intelligent Contacts, Payment Savvy, and Solutions by Text.
Hot Topic: Improved Engagement Strategies by Compliantly Connecting to your Customer by Text
On July 23 at 2 p.m. CDT, Rozanne Andersen, vice president, chief compliance officer, Ontario Systems LLC, Megan Bryant, collection supervisor, Credit Collection Partners, and Mike Cantrell, president/CTO, Solutions By Text, will present a complimentary webinar for members, Improved Engagement Strategies by Compliantly Connecting to your Customer by Text.
The webinar is sponsored by Solutions by Text. Registration will close one hour before the start time.
Join this session to hear from industry experts on leveraging mobile technology to improve engagement while remaining compliant. Learn how to get your department out of defensive mode when it comes to collections. This session will conclude with a group discussion and Q & A session with time for reflection.
Hot Topic: How Does Blueprint Help You with Certifications Down the Road?
On July 27 at 2 p.m. CDT, Brian Watkins, president, Southern Oregon Credit Service Inc., and Sarah Headly, president, Peacock Consulting LLC, will present a complimentary Hot Topic: How Does Blueprint Help You with Certifications Down the Road?
The session focuses on changes to ACA International’s Professional Practice Management System, now called the Blueprint Quality Management System. It includes new training materials to focus on contemporary methods, programs and circumstances. Read more about Blueprint in the July issue of Collector magazine.
ACA Huddle
On July 29, at 11 a.m. CDT, the ACA Huddle will focus on Clients, Congress and the Consumer: Triple C uncertainty while forecasting ARM in the summer of 2020 with speakers Tim Haag, president at State Collection Service Inc. in Madison, Wisconsin, G. Scott Purcell, ACA president and president of Professional Credit Service in Springfield, Oregon, and Mark Groves, attorney at law at Glasser & Glasser PLC. Thank you to our ACA Huddle sponsors RevSpring, Text Request, Collectors Insurance Agency, BillingTree, Intelligent Contacts, Payment Savvy, and Solutions by Text.A link to the ACA Huddle will be available through the online events calendar and check out upcoming Core Curriculum in August.
ACA’s comprehensive online education, including Core Curriculum webinars, Hot Topic webinars and webinar recordings, is available in one affordable package for member companies—the All Access Training Zone.
For more information on how the ACA Licensing staff can assist with your licensing needs, please contact us at [email protected] or call (952) 926-6547.