Compliance Alert: Connecticut Department of Banking Issues Temporary Guidance on Working from Home


The guidance is available for licensed entities that may choose to have employees work remotely due to the coronavirus.

3/11/2020 14:30

The State of Connecticut Department of Banking has issued new criteria to allow licensed consumer credit entities to temporarily work from home in response to concerns about the coronavirus, COVID-19, outbreak.

Connecticut requires entities such as consumer collection agencies and student loan servicers to work in licensed branch offices. However, due to the public health emergency declared by the World Health Organization, the state has issued a temporary policy with criteria for businesses to follow through April 30, 2020.

View the No Action Position Regarding Temporarily Working from Home for the criteria requirements, which may be amended going forward.

Is your state implementing a similar policy? Let ACA International know by contacting the communications team at [email protected].

ACA is also hosting a Hot Topic Webinar “Training Zone ApplicableThe Collection Leader’s Guide to the Coronavirus Negative Info-Demic,” at 2 p.m. Central Standard Time March 24, to provide few simple mindset interventions and action-sets that will allow you to thrive, not just survive, in any crisis.

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