Coming Soon! ACA Cast: “Positive Consumer Communication” with Mary Shores

Communication expert Mary Shores shares tips on how to have more constructive conversations with consumers.

5/17/2019 1:30 PM

Collector MagazineNewsACA Cast
Coming Soon! ACA Cast: “Positive Consumer Communication” with Mary Shores

Do you make sure consumers feel happier at the end of a call than they did at the beginning? That’s the goal for debt collectors working at Midstate Collection Solutions, and in an upcoming episode of ACA Cast, Collector magazine editor Anne Rosso May talks to Mary Shores, CEO and president of Midstate Collection Solutions, on how collection professionals can accomplish that.

Tune-in to “ACA Cast: Positive Consumer Communication” Tuesday.

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