Coming Soon! ACA Cast: “Positive Consumer Communication” with Mary Shores

Communication expert Mary Shores shares tips on how to have more constructive conversations with consumers.

5/17/2019 1:30 PM

Collector MagazineNewsACA Cast
Coming Soon! ACA Cast: “Positive Consumer Communication” with Mary Shores

Do you make sure consumers feel happier at the end of a call than they did at the beginning? That’s the goal for debt collectors working at Midstate Collection Solutions, and in an upcoming episode of ACA Cast, Collector magazine editor Anne Rosso May talks to Mary Shores, CEO and president of Midstate Collection Solutions, on how collection professionals can accomplish that.

Tune-in to “ACA Cast: Positive Consumer Communication” Tuesday.

Subscribe ACA Cast on Apple Podcasts - Spotify - Overcast - TuneIn - Stitcher - Buzzsprout

If you enjoy listening to ACA Cast, please take a moment and help us by leaving a rating and review on iTunes and help share this podcast with others in accounts receivable management industry.

Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.

Subscribe to ACA Daily NEWSROOM