Coming Soon!: ACA Cast “Call Baiting: Don’t Get Hooked”

Don’t be fooled! Call baiting is real threat that can be handled with proper training.

9/6/2019 9:30 AM

NewsACA Cast
Coming Soon!: ACA Cast “Call Baiting: Don’t Get Hooked”

Call baiting is a tricky technique used by consumers, their attorneys or other nefarious organizations to entrap accounts receivable management professionals who work diligently to follow the letter of the law. Think about it—as an ARM professional, have you ever spoken with a debtor who was reading from a script, talking on a speaker phone or perhaps being coached by a third party? If so, you may have been chatting with a call baiter.

Tune in Tuesday, Sept. 10, to the latest episode of ACA Cast titled “Call Baiting: Don’t Get Hooked,” featuring John Bedard, owner of the Bedard Law Group in Atlanta, and Greg Ruffino, director of training at Williams and Fudge Inc. in Rock Hill, South Carolina. This informative episode is a follow-up to Ruffino’s well-attended session on call baiting held at ACA International’s 2019 Convention & Expo in San Diego.

ACA’s library of podcasts is available on the ACA Cast website or wherever you normally listen to podcasts.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

Coming Soon!: ACA Cast “Call Baiting: Don’t Get Hooked”

Call baiting is a tricky technique used by consumers, their attorneys or other nefarious organizations to entrap accounts receivable management professionals who work diligently to follow the letter of the law. Think about it—as an ARM professional, have you ever spoken with a debtor who was reading from a script, talking on a speaker phone or perhaps being coached by a third party? If so, you may have been chatting with a call baiter.

Tune in Tuesday, Sept. 10, to the latest episode of ACA Cast titled “Call Baiting: Don’t Get Hooked,” featuring John Bedard, owner of the Bedard Law Group in Atlanta, and Greg Ruffino, director of training at Williams and Fudge Inc. in Rock Hill, South Carolina. This informative episode is a follow-up to Ruffino’s well-attended session on call baiting held at ACA International’s 2019 Convention & Expo in San Diego.

ACA’s library of podcasts is available on the ACA Cast website or wherever you normally listen to podcasts.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

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