Amended Colorado Fair Debt Collection Practices Act requires update of language in first collection notices sent to consumers.
Effective July 1, 2020, an update to the website for the Colorado Attorney General’s informational page about the Colorado Fair Debt Collection Practices Act (CFDCPA) must be included in the first written notice sent to consumers about a debt.
The change was passed as part of Colorado House Bill 20-1402 in June.
The amended CFDCPA states:
SECTION 2. In Colorado Revised Statutes, 5-16-105, amend (3)(c) as follows: 5-16-105. Communication in connection with debt collection – definition. (3) (c) In its initial written communication to a consumer, a collection agency shall include the following statement: "FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE . . . . . . HTTPS ://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/C ONSUMER- CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/." If the website address is changed, the notification shall be corrected to contain the correct address. If the notification is placed on the back of the written communication, there shall be a statement on the front notifying the consumer of such fact.
The website listed is the only updated text in the amendment and agencies must list the website on the front page of their collection letters to consumers, or let them know the information is available on the back page if it does not fit on the front.
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