Courses for ACA’s advanced compliance designations are available in one-day preconference series Nov. 6.
9/19/2019 11:00
Get more out of your experience at ACA International’s 2019 Fall Forum & Expo during special add-on seminars available as part of advanced compliance designations.
The Nov. 6 series of add-on seminars perfectly positions members to earn or renew ACA’s Credit and Collection Compliance Officer (CCCO), Credit and Collection Compliance Attorney (CCCA) and Credit and Collection Compliance Professional (CCCP) designations.
The series includes:
- Call Evaluations
Call monitoring, scoring, and feedback have become widely used tools in the accounts receivable management industry. Make your evaluation process hearty and worthy of everyone’s time by constructing and using rubrics, scoring forms, and calibration sessions that effectively measure performance and highlight areas of communication improvement. - Keep Calm & Prevent UDAAP
How well can your team, vendors and partner spot Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)? This core course reviews established federal guidelines for UDAAP and prepares you to develop a risk management plan for shared compliance obligations with clients and service providers. - Data Security & Privacy II
This course explores tactics for managing the security of your company’s data in an era of mobile devices that are both company-issued and employee-owned, while offering a conversation about the use of social media and practical advice for handling internal security incidents. Taking the Data Security and Privacy I online webinar first is not required.
To access the add-on seminars, simply check the boxes for those you’d like to attend when you register for the Fall Forum & Expo. If you’ve already registered and would like to add any of these sessions to your registration, please email [email protected] or call (800) 269-1607.
View the current 2019 Fall Forum & Expo agenda online. Follow #ACAFallForum19 on Twitter, Facebook and LinkedIn for ongoing updates.
Interested in sponsoring or exhibiting? Exhibits are close to selling out – register today! Bring your products and technical experts to the Fall Forum & Expo to engage with clients and start new partnerships with the many prospects who will be present. Sponsorships are available starting at $950. Learn more about exhibit opportunities online or email [email protected].
Thank you to existing sponsors, Solutions by Text, Hinshaw & Culbertson LLP, Renkim, Venable LLP and VoApps.