ACA International Welcomes Chinese Delegation from Xiangtan University
Several representatives from the Xiangtan University in Xiangtan City, China visited ACA International’s Minneapolis office Monday to discuss their goal to add a credit and collection curriculum to their law school, and to learn about how the industry operates in the U.S.
They also recently met with Bill Usher, the executive director of the Florida Collectors Association Inc. during a luncheon on Aug. 18.
Qin Binwu, the university’s assisting professor of law; Xiao Dongmei, the university’s dean and professor of law; and Duan Ming, a doctoral candidate at the university, met with ACA’s CEO Patrick Morris, Director of Customer Care Debra Kildahl, Vice President of Events and Education Shelly Johnson and Compliance Director Kim Rath.
“It was an honor to have the university’s representatives visit us in Minneapolis to discuss the industry while sharing their experiences about credit and collections in China,” Morris said. “We were glad to be a resource for the university.”
Binwu said the university received a donation from alumni to establish a program in the law school that focuses on teaching and research in the collection industry.
Overall, the group discussed the differences in industry regulations, collection agencies and industry career paths between the U.S. and China as well as resources ACA offers in education and training.
Binwu also sought information on technology, compliance, challenges working with consumers and ACA’s approach to educating its members with a legal focus.
Technology was also a focus of the discussion between the university’s representatives and Usher during their meeting in Florida.
“The university is establishing a credit risk management school, and after sharing their university’s history and their roles, the visitors asked several questions about the credit and collection industry, processes and challenges in Florida,” Usher said.
In China, Binwu said one of the industry’s chief challenges is consumers who avoid contact with debt collectors, thus he sought informaiton on how the U.S. addresses such issues. He also inquired about resources associated with maintaining licensing and regulatory requirements.
Morris, Johnson, Rath and Kildahl also provided an overview of ACA’s political advocacy efforts and legal education resources.
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Pictured from left to right, ACA International CEO Patrick Morris; Xiao Dongmei, the university’s dean and professor of law; Qin Binwu, the university’s assisting professor of law; Duan Ming, a doctoral candidate at the university; and Debra Kildahl, ACA's director of customer care.