ACA International Opens its Doors for the 2017 Convention & Expo in Seattle

7/17/2017 12:38:00 PM

Association leadership welcomes attendees from around the world for three days of learning and networking. The opening ceremonies feature well-known pilot Jeff Skiles, the US Airways first officer who helped save 155 lives in the “Miracle on the Hudson.”


ACA International kicked off its 2017 Convention & Expo Sunday in Seattle with a crowd of credit and collection professionals from around the world. Attendees from Australia, Canada, Germany, Guam, India, Philippines, Romania, South Korea and the United Kingdom met with their American peers to spend three days networking and updating their knowledge about new technologies and issues facing the industry.

Keith Kettelkamp The well-attended Convention & Expo opened with a general session featuring outgoing President Keith Kettelkamp, CEO Patrick Morris and keynoter Jeff Skiles, co-pilot of US Airways flight 1549, better known as the flight that resulted in the “Miracle on the Hudson.”

Before Skiles took the stage for his mesmerizing presentation, Kettelkamp outlined some of ACA’s accomplishments over the past year, including the highly successful Washington Insights Conference that attracted well-known D.C. insiders such as FCC Commissioner Michael O’Rielly and former House Speaker Newt Gingrich.

Kettelkamp also discussed one of ACA’s signature programs—the All InTM  program—which was designed to inspire members to serve as ambassadors of the credit and collection industry by actively participating in meetings with state and federal legislators. Through All InTM , ACA works to ensure that its members are inspired, involved and informed.

expo hall Kettelkamp ended his remarks with a glowing introduction of Skiles, who started flying at the age of 16 and has logged more than 23,000 hours in the sky with “three minutes that catapulted him into the public eye,” Kettelkamp said.

With a backdrop of photographs over New York City and views from the cockpit, Skiles described his riveting account of Jan. 15, 2009, the day he and Capt. Chesley “Sully” Sullenberger saved 155 people aboard an Airbus A320-214 after a flock of Canada geese slammed into the engines causing the airplane to lose power.

Skiles emphasized the value of teamwork and training within US Airways (now American Airlines Group) by playing the cockpit recording before a rapt audience. He later joined conference attendees at ACA Central in the conference expo hall for one-on-one conversations and photos as hundreds visited booths and networked.

ACA will provide additional coverage of the Convention & Expo 2017 throughout the week.

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Pictured above:

Keynote speaker Jeff Skiles

ACA International outgoing President Keith Kettelkamp

Expo Hall at the Washington State Convention Center




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