What’s Hot in ACA’s December Education? New Webinars on Workplace Best Practices, Compliance & More

Don’t miss ACA International’s series of Hot Topic webinars with compliance, operations, legal and management tips to help you succeed. The All-Access TrainingZone is available for members interested in online education at one low price.

12/14/2020 8:00 AM

News
What’s Hot in ACA’s December Education? New Webinars on Workplace Best Practices, Compliance & More

Close out your year by expanding your knowledge through interactive webinars led by fellow members throughout the month of December.

ACA International has new Hot Topic webinars as part of our monthly series and new weekly ACA Huddles available on the events calendar. (All the CFPB Rule Series webinar recordings and presentations are available for members here.)

Here are the upcoming Hot Topic webinars for December:

Managerial Mistakes That Contribute to Workplace Drama

It’s bound to happen in the workplace ... drama! This webinar, led by Amy Canaday, director of business development at CollectionCenter Inc., will focus on ways you can reduce workplace drama and increase morale as you grow your leaders. Addressing these key areas can reduce turnover and time spent dealing with personnel issues.

The webinar is from 2-3 p.m. CST Dec. 15.  Visit the webinar webpage for more information and to register.

Don’t Get FOMO About WFH

A new reality exists for businesses impacted by the coronavirus quarantine orders and advisories in 2020. But with highly regulated businesses like accounts receivable management agencies, it’s not that simple. Some industries require the recording of all calls, not all employees have access to a stable internet connection and maintaining compliance is crucial. In this interactive webinar, sponsored by BillingTree, Chief Revenue Office Chad Probst will interview Michael Meyer, chief risk and innovation officer from MRS BPO LLC, about what his agency is doing to take payments in a compliant environment as we look into 2021.

The webinar is from 2-3 p.m. CST Dec. 16. Visit the webinar webpage for more information and to register.

Wonder No More – Properly Reporting Date of Delinquency

Rozanne Andersen, vice president and chief compliance officer at Ontario Systems LLC and John Bedard, owner of Bedard Law Group P.C. will lead this webinar on how to properly report the date of delinquency for debt collector furnishers.

The webinar is from 2-3 p.m. CST Dec. 17. Visit the webinar webpage for more information and to register.

Navigating the new CFPB Rule—How to be Prepared with Tomorrow’s Technology Today!

Ranjan Dharmaraja, CEO, Quantrax Corporation, Bedard, and Bill Hopkinson, president/CEO of Valley Credit Service Incorporated, will present a technology response that offers systemic solutions to changing our operational models based on the CFPB’s new rule.

The webinar is from 11 a.m. to noon CST Dec. 18 Visit the webinar webpage for more information and to register.

If you’re interested in speaking as part of ACA’s webinars, learn more here. Members interested in ongoing education for their company through ACA are encouraged to sign up for the All-Access TrainingZone, which provides access to all online education at one low price. 

Check ACA’s online events calendar for regular updates on the Hot Topic training schedule and Core Curriculum. Updates are also available by subscribing to events and education email notices and ACA Daily through your My ACA profile at acainternational.org.

ACA’s Core Curriculum and Hot Topic offerings are also available for members to stream or download.

Contact Member Services at memberservices@acainternational.org or 800-269-1607 for more information about the All-Access Training Zone.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

What’s Hot in ACA’s December Education? New Webinars on Workplace Best Practices, Compliance & More

Close out your year by expanding your knowledge through interactive webinars led by fellow members throughout the month of December.

ACA International has new Hot Topic webinars as part of our monthly series and new weekly ACA Huddles available on the events calendar. (All the CFPB Rule Series webinar recordings and presentations are available for members here.)

Here are the upcoming Hot Topic webinars for December:

Managerial Mistakes That Contribute to Workplace Drama

It’s bound to happen in the workplace ... drama! This webinar, led by Amy Canaday, director of business development at CollectionCenter Inc., will focus on ways you can reduce workplace drama and increase morale as you grow your leaders. Addressing these key areas can reduce turnover and time spent dealing with personnel issues.

The webinar is from 2-3 p.m. CST Dec. 15.  Visit the webinar webpage for more information and to register.

Don’t Get FOMO About WFH

A new reality exists for businesses impacted by the coronavirus quarantine orders and advisories in 2020. But with highly regulated businesses like accounts receivable management agencies, it’s not that simple. Some industries require the recording of all calls, not all employees have access to a stable internet connection and maintaining compliance is crucial. In this interactive webinar, sponsored by BillingTree, Chief Revenue Office Chad Probst will interview Michael Meyer, chief risk and innovation officer from MRS BPO LLC, about what his agency is doing to take payments in a compliant environment as we look into 2021.

The webinar is from 2-3 p.m. CST Dec. 16. Visit the webinar webpage for more information and to register.

Wonder No More – Properly Reporting Date of Delinquency

Rozanne Andersen, vice president and chief compliance officer at Ontario Systems LLC and John Bedard, owner of Bedard Law Group P.C. will lead this webinar on how to properly report the date of delinquency for debt collector furnishers.

The webinar is from 2-3 p.m. CST Dec. 17. Visit the webinar webpage for more information and to register.

Navigating the new CFPB Rule—How to be Prepared with Tomorrow’s Technology Today!

Ranjan Dharmaraja, CEO, Quantrax Corporation, Bedard, and Bill Hopkinson, president/CEO of Valley Credit Service Incorporated, will present a technology response that offers systemic solutions to changing our operational models based on the CFPB’s new rule.

The webinar is from 11 a.m. to noon CST Dec. 18 Visit the webinar webpage for more information and to register.

If you’re interested in speaking as part of ACA’s webinars, learn more here. Members interested in ongoing education for their company through ACA are encouraged to sign up for the All-Access TrainingZone, which provides access to all online education at one low price. 

Check ACA’s online events calendar for regular updates on the Hot Topic training schedule and Core Curriculum. Updates are also available by subscribing to events and education email notices and ACA Daily through your My ACA profile at acainternational.org.

ACA’s Core Curriculum and Hot Topic offerings are also available for members to stream or download.

Contact Member Services at memberservices@acainternational.org or 800-269-1607 for more information about the All-Access Training Zone.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

Loading...

Loading...

Scroll to Top