ACA International Certified Instructors Share Tools of Success
12/5/2017 3:00:00 PM
Dec. 14 Hot Topic seminar includes expertise on leadership and business success from Joseph Hawes and G. Scott Purcell.
Learn the tools and strategies from the leaders of a successful 200+ person agency used to impact client satisfaction, management performance, and business success during the Dec. 14 Hot Topic seminar: Creating Excellence.
Joseph Hawes, CEO, and G. Scott Purcell, president and COO, of Professional Credit Service in Springfield, Ore., will share information about practical use of behavioral science, data science and innovative tools to stay ahead of the expectation curve from clients and regulators.
Participants will earn 0.75 Professional Development Units for this Hot Topic seminar, which can be applied toward your renewal of the Credit and Collection Compliance Officer (CCCO) or Credit and Collection Compliance Professional (CCCP). Participants can also earn 0.75 PDUs that can be applied toward the Scholar and Fellow designations.
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