ACA International has created a new SearchPoint Document that answers frequently asked questions about the CFPB’s Notice of Proposed Rulemaking for the Debt Collection Industry.
8/12/2019 14:00
ACA International’s members have been buzzing with questions regarding the CFPB’s Notice of Proposed Rulemaking (Proposed Rule). Now ACA has the answers. As the comment period deadline looms (now Sept. 18, 2019), ACA’s Compliance Department has been diligently compiling member questions and delving deeply into the Proposed Rule and the CFPB’s associated commentary to find the answers you need.
This newly created document provides information regarding key features of the CFPB’s Proposed Rule, including the application of the Proposed Rule, the use of social media, prior consent, limited-content messages, telephone calls and frequency limits, deceased consumers, validation notices and disputes, and record retention. The link below will take you to this new member resource.