A Conversation with Industry Trailblazer Linda Russell

For many years, Russell was the face of ACA International, appearing in countless TV interviews and testifying (twice) before Congress.

12/11/2019 10:00 AM

NewsCollector Magazine
A Conversation with Industry Trailblazer Linda Russell

Linda Russell’s 1991 election as ACA International president represented several firsts. To start, she was the first woman to hold the office. She was also the first association member from Wyoming to serve as president and the first ACA president to appear on CNN in her first week of office.

If you had to name iconic figures in the accounts receivable management (ARM) industry, Russell would most certainly be at the top of the list. By the time she became ACA’s 52nd president, Russell had been serving the association for close to 30 years, most notably by testifying before Congress and appearing on multiple TV interview shows on behalf of ACA and the ARM industry.

Russell was raised in the collection business. The debt collection agency she ran—CollectionCenter Inc., based in Rawlins, Wyoming—was started by her father, Clyde Cox, in 1919 and is currently celebrating its 100th anniversary. Over the years, three of Russell’s four children— Marcia, Debbie and Dan—worked in the company. Today, the company also has offices in Loveland, Colorado, and Casper, Wyoming, and is owned and operated by Dan, a former ACA board member.

Anne Rosso May, Collector magazine managing editor, caught up with Russell, now 83, by phone from her home in Wyoming to discuss her history-making election, her experiences working in the ARM industry, the time she met Oprah and more.

Read the complete interview with Russell in the December issue of Collector magazine.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

A Conversation with Industry Trailblazer Linda Russell

Linda Russell’s 1991 election as ACA International president represented several firsts. To start, she was the first woman to hold the office. She was also the first association member from Wyoming to serve as president and the first ACA president to appear on CNN in her first week of office.

If you had to name iconic figures in the accounts receivable management (ARM) industry, Russell would most certainly be at the top of the list. By the time she became ACA’s 52nd president, Russell had been serving the association for close to 30 years, most notably by testifying before Congress and appearing on multiple TV interview shows on behalf of ACA and the ARM industry.

Russell was raised in the collection business. The debt collection agency she ran—CollectionCenter Inc., based in Rawlins, Wyoming—was started by her father, Clyde Cox, in 1919 and is currently celebrating its 100th anniversary. Over the years, three of Russell’s four children— Marcia, Debbie and Dan—worked in the company. Today, the company also has offices in Loveland, Colorado, and Casper, Wyoming, and is owned and operated by Dan, a former ACA board member.

Anne Rosso May, Collector magazine managing editor, caught up with Russell, now 83, by phone from her home in Wyoming to discuss her history-making election, her experiences working in the ARM industry, the time she met Oprah and more.

Read the complete interview with Russell in the December issue of Collector magazine.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

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