Member Alert: COVID-19 Compliance FAQs Available for Members

In other news, CFPB's Tom Pahl joins Washington Insights panel; Washington governor announces phased approach to reopening businesses.

5/4/2020 8:00 AM

AdvocacyCFPBCOVID-19NewsStateDaily
Member Alert: COVID-19 Compliance FAQs Available for Members

ACA International continues to monitor state and city updates and remains available as a resource for members during this difficult time of fast-moving and often ambiguous regulatory change. In addition, our team maintains regular direct and indirect communications with state and federal regulators to receive up-to-the-minute guidance on industry-relevant orders and emergency regulations, which we parse and report on at regular intervals.

ACA International Releases Compliance FAQs

ACA International’s compliance team has compiled Frequently Asked Questions on consumer communication, compliance, state, and federal COVID-19 requirements and more. ACA has made these FAQs available to its members as a general educational resource. We recognize that our compliance landscape has been rapidly changing in recent weeks. If you have a general COVID-19 compliance question that is not addressed in an existing FAQ or if you believe an answer to an existing FAQ may have been superseded by new guidance, please send your suggestions to compliance@acainternational.org.

New Speakers Announced for the Washington Insights Livestream

Tom Pahl, policy associate director with the Consumer Financial Protection Bureau, will join ACA International’s Washington Insights Livestream panel on the CFPB Outlook for the Remainder of 2020 along with members Mike Frost, partner, Malone Frost Martin PLLC and Tim Collins, chief compliance officer and general counsel with TrueAccord.

The reimagined event will take place from 10 a.m. to 4 p.m. Central Standard Time June 3, with additional panel discussions featuring industry experts, Washington insiders, congressional staff and regulators. Among the speakers, U.S. Rep. Tom Emmer, R-Minn., will address attendees with a 2020 Election Update. Register now for this important advocacy event.

Reminder: Loomer Mortenson Scholarship Season is Underway!

There is no better time to advance your education, and ACA has resources to help. Apply for scholarships available to members and their dependents by May 15, 2020.

View the Loomer-Mortenson Scholarship website for more information.

Daily Huddle

Members are invited to join ACA’s team including CEO Mark Neeb, Vice President and Senior Counsel of Federal Advocacy Leah Dempsey, Corporate Counsel Colin Winkler and Vice President of State Government and Unit Affairs Andrew Madden for a Daily Huddle at 11 a.m., Central Standard Time weekdays. Join Tuesday’s Daily Huddle and guest speaker Jane Luxton, partner, co-chair of the Government Investigations and White Collar Defense Practice, and vice chair of the Consumer Financial Services Practice at the Washington, D.C., office of Lewis Brisbois Bisgaard and Smith LLP, for a discussion on “Looking Ahead to Post-COVID-19 Government Investigations: Lessons Learned from the Aftermath of the 2008 Financial Bailout.”

Daily Huddle sponsors are Collectors Insurance Agency Licensing Services, Intelligent Contacts, RevSpring, Solutions by Text, BillingTree, Interprose, and TCN. Recordings of past Daily Huddle sessions are also available.

Federal News Updates

The Federal Communications Commission implemented part of the Telephone Robocalls Abuse Criminal Enforcement and Deterrence (TRACED) Act that ends the FCC’s practice of warning most robocallers before issuing penalties for violating the law. In a news release announcing the order and new rules, FCC Chairman Ajit Pai noted how the requirement in place before the TRACED Act passed last year is “outdated.” The order was released May 1 and the rules will be in effect 30 days after publication in the Federal Register. The order also extends the statute of limitations of fines for TCPA and spoofing violations to four years. Under the new order, fines will also increase to up to $10,000 per intentional unlawful robocall, plus the forfeiture penalty amount. Read more in ACA’s coverage here.

Here are the latest updates on state and municipal guidance:

Kansas

On May 4, 2020, Gov. Laura Kelly will lift the statewide stay at home order and allow Kansas communities to begin a phased reopening. The order expected today will begin phase one of the Plan to Reopen Kansas.

Nevada

Gov. Steve Sisolak issued a new directive to modify and extend the state’s stay at home order to May 15. Gov. Sisolak also issued a Roadmap to Recovery plan. Following the governor's extended directive, guidance for collection activities is also in effect until May 15.

South Carolina

Gov. Henry McMaster announced that the statewide “Work-or-Home” order will be lifted and returned to voluntary status on May 4. The governor also announced that beginning on May 4, restaurants may provide outdoor customer dining service in addition to existing take out, curbside, and delivery services. 

The governor also announced that he has lifted Executive Order 2020-19 restricting lodging and travel in the state.

Washington

Gov. Jay Inslee will extend the state’s stay at home order through May 31 to continue the social distancing strategy.

Businesses will reopen in four phases starting on May 5. Limited opening will include essential businesses, certain construction operations, auto sales, landscaping, retail curbside, car wash and pet walkers. Each phase is expected to be separated by at least three weeks. Smaller counties not hit hard by the COVID-19 crisis will be able to apply for a variance. A summary of the state’s phased approach to reopening businesses is available here.

For more information on how the ACA Licensing staff can assist with your licensing needs, please contact us at Licensing@acainternational.org or call (952) 926-6547.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

Member Alert: COVID-19 Compliance FAQs Available for Members

ACA International continues to monitor state and city updates and remains available as a resource for members during this difficult time of fast-moving and often ambiguous regulatory change. In addition, our team maintains regular direct and indirect communications with state and federal regulators to receive up-to-the-minute guidance on industry-relevant orders and emergency regulations, which we parse and report on at regular intervals.

ACA International Releases Compliance FAQs

ACA International’s compliance team has compiled Frequently Asked Questions on consumer communication, compliance, state, and federal COVID-19 requirements and more. ACA has made these FAQs available to its members as a general educational resource. We recognize that our compliance landscape has been rapidly changing in recent weeks. If you have a general COVID-19 compliance question that is not addressed in an existing FAQ or if you believe an answer to an existing FAQ may have been superseded by new guidance, please send your suggestions to compliance@acainternational.org.

New Speakers Announced for the Washington Insights Livestream

Tom Pahl, policy associate director with the Consumer Financial Protection Bureau, will join ACA International’s Washington Insights Livestream panel on the CFPB Outlook for the Remainder of 2020 along with members Mike Frost, partner, Malone Frost Martin PLLC and Tim Collins, chief compliance officer and general counsel with TrueAccord.

The reimagined event will take place from 10 a.m. to 4 p.m. Central Standard Time June 3, with additional panel discussions featuring industry experts, Washington insiders, congressional staff and regulators. Among the speakers, U.S. Rep. Tom Emmer, R-Minn., will address attendees with a 2020 Election Update. Register now for this important advocacy event.

Reminder: Loomer Mortenson Scholarship Season is Underway!

There is no better time to advance your education, and ACA has resources to help. Apply for scholarships available to members and their dependents by May 15, 2020.

View the Loomer-Mortenson Scholarship website for more information.

Daily Huddle

Members are invited to join ACA’s team including CEO Mark Neeb, Vice President and Senior Counsel of Federal Advocacy Leah Dempsey, Corporate Counsel Colin Winkler and Vice President of State Government and Unit Affairs Andrew Madden for a Daily Huddle at 11 a.m., Central Standard Time weekdays. Join Tuesday’s Daily Huddle and guest speaker Jane Luxton, partner, co-chair of the Government Investigations and White Collar Defense Practice, and vice chair of the Consumer Financial Services Practice at the Washington, D.C., office of Lewis Brisbois Bisgaard and Smith LLP, for a discussion on “Looking Ahead to Post-COVID-19 Government Investigations: Lessons Learned from the Aftermath of the 2008 Financial Bailout.”

Daily Huddle sponsors are Collectors Insurance Agency Licensing Services, Intelligent Contacts, RevSpring, Solutions by Text, BillingTree, Interprose, and TCN. Recordings of past Daily Huddle sessions are also available.

Federal News Updates

The Federal Communications Commission implemented part of the Telephone Robocalls Abuse Criminal Enforcement and Deterrence (TRACED) Act that ends the FCC’s practice of warning most robocallers before issuing penalties for violating the law. In a news release announcing the order and new rules, FCC Chairman Ajit Pai noted how the requirement in place before the TRACED Act passed last year is “outdated.” The order was released May 1 and the rules will be in effect 30 days after publication in the Federal Register. The order also extends the statute of limitations of fines for TCPA and spoofing violations to four years. Under the new order, fines will also increase to up to $10,000 per intentional unlawful robocall, plus the forfeiture penalty amount. Read more in ACA’s coverage here.

Here are the latest updates on state and municipal guidance:

Kansas

On May 4, 2020, Gov. Laura Kelly will lift the statewide stay at home order and allow Kansas communities to begin a phased reopening. The order expected today will begin phase one of the Plan to Reopen Kansas.

Nevada

Gov. Steve Sisolak issued a new directive to modify and extend the state’s stay at home order to May 15. Gov. Sisolak also issued a Roadmap to Recovery plan. Following the governor's extended directive, guidance for collection activities is also in effect until May 15.

South Carolina

Gov. Henry McMaster announced that the statewide “Work-or-Home” order will be lifted and returned to voluntary status on May 4. The governor also announced that beginning on May 4, restaurants may provide outdoor customer dining service in addition to existing take out, curbside, and delivery services. 

The governor also announced that he has lifted Executive Order 2020-19 restricting lodging and travel in the state.

Washington

Gov. Jay Inslee will extend the state’s stay at home order through May 31 to continue the social distancing strategy.

Businesses will reopen in four phases starting on May 5. Limited opening will include essential businesses, certain construction operations, auto sales, landscaping, retail curbside, car wash and pet walkers. Each phase is expected to be separated by at least three weeks. Smaller counties not hit hard by the COVID-19 crisis will be able to apply for a variance. A summary of the state’s phased approach to reopening businesses is available here.

For more information on how the ACA Licensing staff can assist with your licensing needs, please contact us at Licensing@acainternational.org or call (952) 926-6547.


Follow ACA International on Twitter @ACAIntl and @acacollector, Facebook and request to join our LinkedIn group for news and event updates. ACA International members are welcome to submit news items for possible publication to comm@acainternational.org. Visit our publications page for news submission guidelines and subscriptions to ACA Daily, Collector magazine and Pulse.

Advertising is available for companies wishing to promote their products or services. Be sure to visit the ACA Events Calendar on the Education and Training page to view our listing of upcoming CORE Curriculum and Hot Topic seminars featuring critical educational opportunities for your company.


Subscribe to ACA Daily NEWSROOM

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