Member Alert: Business Resources to Help Members Manage Pandemic Preparedness

ACA International continues to monitor the COVID-19 situation on behalf of its members to ensure that we are providing the most up-to-date guidance and information to help you adapt to various, and often swift, changes. We are here for you.

The following sources of information are available from ACA and government organizations charged with providing guidance on specifics of COVID-19 from a public health and business perspective. ACA will update its available resources as needed to provide members the most current information and provide notification through an email alert and/or in ACA Daily.

Resources from ACA International:

Hot Topic Webinar Recording: State of the Industry - An Advocacy and Regulatory Update in Relation to COVID-19

Both the Federal and State Governments are discussing or enacting legislation and regulations that will impact both collection activity and business operations of our member agencies. ACA's advocacy and compliance teams are tracking all of this activity and will provide members with an update on the current landscape for receivables businesses. ACA CEO Mark Neeb, Corporate Counsel Colin Winkler, Vice President and Senior Counsel of Federal Advocacy Leah Dempsey, and Vice President State Government and Unit Affairs Andrew Madden will lead this webinar for members.

COVID-19: Licensing Guidance from State Agencies

New on The Hub: COVID-19: Community Conversation for Members

News from Washington: COVID-19 Legislative and Regulatory Updates: How ACA's advocacy team is working with legislators and regulators on Capitol Hill. Editor's note: This article is for members only.

ACA Submits Letter Concerning the Coronavirus and Flawed Legislative Proposals Concerning the ARM Industry

ACA International Letter to CFPB Director Kathy Kraninger on behalf of the ARM Industry (March 19, 2020)

ACA International Letter to U.S. Department of Labor on behalf of the ARM Industry (March 20, 2020)

ACA International Letter to U.S. Small Business Administration on behalf of the ARM Industry (March 20, 2020)

ACA International Letter to U.S. Sen. Sherrod Brown on behalf of the ARM Industry (March 20, 2020)

Tracking the Impact of COVID-19 for the ARM Industry

Vice President and Senior Counsel of Federal Advocacy Leah Dempsey offers legislative and regulatory developments ACA International is watching from Washington, D.C.

Working from Home? Cybersecurity and Compliance Tips to Consider

ACA International has insurance, compliance and educational resources to help members take preventative action.

Creating a New Sound Pandemic Response Plan

There is a lot of information circulating about emergency preparedness in the last few weeks; and it may be overwhelming. ACA International member Chris Meier provides a key tip: communicate, communicate, communicate.

Government, Compliance and Regulatory Resources

Conference of State Bank Supervisors

CSBS has compiled state and federal resources to keep regulators, consumers and the industry better-informed about the COVID-19 pandemic, including a county-level map of confirmed cases, a glossary of state declarations of emergency, state agency nonbank guidance and more.

Nationwide Multistate Licensing System

As the Coronavirus/COVID-19 situation develops and state agencies send communication/guidance to licensees, information will be shared on this page.

​View this resource for the latest information we have received from state agencies. Check back often for updates. ​ACA International will be monitoring this page to provide updates directly to members.

Centers for Disease Control and Prevention

Guidelines to follow if you think you may be sick and to help slow the spread of COVID-19.

Consumer Financial Protection Bureau

The CFPB also released a blog offering financial tips while federal, state and local governments work to respond to the coronavirus. The CFPB blog includes suggestions for addressing outstanding debts. If you have a debt in collections, contact your creditor or the collection agency for options to set up a reasonable payment plan.

U.S. Small Business Administration: Small Business Loan Guidance and Resources

Access the SBA’s Economic Injury Disaster Relief Program, Guidance for Businesses and Employers, SBA Products and Resources, Government Contracting, and Local Assistance.

For more information on how the ACA Licensing staff can assist with your licensing needs, please contact us at Licensing@acainternational.org or call (952) 926-6547. Member Services is also available at memberservices@acainternational.org or 800-269-1607.