CORE: Understanding & Responding to the CFPB's Expectations (CCCO) (Weds & Fri)

5/19/2021 - 5/21/2021
(9:30 AM - 11:00 AM Central)

Register Now


To be announced.

Why Should I Attend?
Using principles from ACA’s Introduction to Collection Industry Compliance, this course will describe priorities outlined in the Consumer Financial Protection Bureau’s Supervision and Examination Manual. You will also explore the examination process and ways to curate key resources for your Compliance Management System (CMS). (1.5 PDUs, 2- 90 min sessions). Can't attend this live session? Try ACA Core Curriculum On Demand.


ACA Credit and Collection Compliance Officer BadgeThis course is required for the Credit and Collection Compliance Officer (CCCO) designation. It may be used as renewal credit for other designations.

Can't attend the live session? Try ACA Core Curriculum On Demand.

This course will prepare you to:

  • Describe the impact of the CFPB’s regulatory authority and its compliance priorities.
  • Identify the CFPB’s expectations for an effective Compliance Management System.
  • Describe the objectives and procedures associated with a Compliance Management Review (CMR) examination by the CFPB.
  • Recognize the process and expectations associated with a Civil Investigative Demand (CID).
Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

Scroll to Top