CORE: Join the ACA Trainer Specialist Team! Get Your TSP Badge. (MWF Early Bird)

3/8/2021 - 3/12/2021
(8:30 AM - 10:00 AM Central)

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Leslie Bender Esq.

Senior Counsel
Clark Hill PLC
Washington, DC

Presenter Details

LaDonna Bohling

Presenter Details

Debra Ciskey

Executive Vice President
Saint Louis, MO

Presenter Details

Why Should I Attend?
Trainers will need maximum superpowers this year to prepare everyone to implement the new FDCPA Regulation F requirements. Become an ACA Trainer Specialist (TSP). Learn how to train FDCPA Essentials and Essential Collection Skills and Techniques courses in your own shop. Once you graduate, you will receive ACA's official training kit FREE to use for onboarding, retraining, and preparing your team for the Professional Collection Specialist (PCS) exam. Pre-requisite: earn your PCS badge. This designation is a live-webinar only. Not available by on-demand training.

ACA Trainer Specialist Badge

ACA Trainer Specialists are authorized to use the official ACA Essentials training package with their own employees. Deliver in-person, instructor-led training anytime on FDCPA Essentials and Essential Collection Skills and Techniques as onboarding or continuing education. Prepare your team members to test for their Professional Collection Specialist designation from ACA- a badge of quality and compliance! 

Pre-Requisite: PCS Badge

ACA Professional Collection Specialist Badge graphic

The PCS Express courses may be taken live or on-demand. May be taken simultaneously with Trainer Specialist, just successfully complete the PCS test before completing the Trainer Specialist capstone exam.

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

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