2019 Southwest ACA Conference & Expo

10/14/2019 - 10/16/2019

2019 will be a Quadruple 'A' Conference for our attendees!
As they Attend + Acquire + Apply = and take Action!

For more information please contact Tom Morgan, Unit Executive Director
(512) 458-8666 or tmorgan@texascollectors.com.

Take a peek at our beautiful conference hotel!

Sheraton DFW Airport Hotel

4440 W John Carpenter Fwy., Irving, Texas 75063

Please make your hotel reservations as soon as possible. Our room block will expire on September 27th.

Click here to make room reservations.

Venue Details


Steve Akers

Chief Security & Technology Officer
Tech Lock
Livonia, MI

Presenter Details

Dennis Barton III

Managing Attorney
The Barton Law Group, LLC
Chesterfield, MO

Presenter Details

John Bedard Jr.

Bedard Law Group, P.C.
Duluth, GA

Presenter Details

Leslie Bender Esq.

Chief Strategy Officer & General Counsel
BCA Financial Services, Inc.
Miami, FL

Presenter Details

Debra Ciskey

Executive Vice President
The Collections Coach, LLC
Barnhart, MO

Presenter Details

Elizabeth Conklin

Account Executive
State Collection Service, Inc.
Madison, WI

Presenter Details

Michael Frost Esq.

Malone Frost Martin PLLC
Dallas, TX

Presenter Details

Nada Kassem

VP of Compliance
Solutions By Text
Dallas, TX

Presenter Details

Robbie Malone Esq.

Attorney At Law
Malone Frost Martin PLLC
Dallas, TX

Presenter Details

Xerxes Martin Esq.

Malone Frost Martin PLLC
Dallas, TX

Presenter Details

Mark Neeb

ACA International
Minneapolis, MN

Presenter Details

Thomas Stockton

Chief Executive Officer
The CMI Group, Inc.
Plano, TX

Presenter Details

Roger Weiss

St. Louis, MO

Presenter Details

Keith Wier Esq.

Attorney at Law
Maurice Wutscher LLP
Frisco, TX

Presenter Details


We are so sorry! Once again all of our available exhibitor booths have been taken. We hope you will consider joining us in 2020 by sending an email to info@texascollectors.com regarding your interest. We will add you to our list of exhibitor prospects for next year.

Exhibit Hall Floor Plan

Exhibitor List

ACA International

Booth #31

Founded in 1939, ACA brings together third-party collection agencies, law firms, asset buying companies, creditors and vendor affiliates, representing more than 230,000 industry employees. ACA establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.

Exhibitor Details

Alpha IT Services

Booth #11

Exhibitor: Joshua Duhon

Alpha IT Services provides modern, flexible and innovative technology solutions to the ARM Industry. Our receivables platform, MARS, was designed to future-proof your receivables management technology by offering an adaptable solution which is easy to integrate, always up to date and built to evolve with you. The Alpha IT Universal Receivables Suite offers a complete turn-key system with real-time data flow between analytics, client access, web payments and e-signature solutions. Find out more at www.alphaitservices.com.

Exhibitor Details

Applied Innovation, Inc.

Booth #3

Exhibitor: Michelle Jeffers, VP of Business Development

Applied Innovation offers solutions designed to increase the bottom-line of receivables management organizations. Client and consumer facing software solutions allow you to take control of your business processes through automation and increased efficiencies. Accelerate sales, receivables, reduce expenses and improve compliance with data access, communication, reporting, and payment portals.

Exhibitor Details

Arbeit Software

Booth #27

Exhibitors: Ashley Campanella, Account Executive; and Michael Satz, Account Executive

Arbeit Software empowers your business with powerful contact solutions. From our TCPA compliant calling solution to our hosted VoIP office phone system, we’ve got what you need to communicate with your customers efficiently. We’re happy to serve 350+ businesses in a variety of industries, such as call centers, debt collection, sales, political campaigns and logistics.

Exhibitor Details


Booth #2

Exhibitors: Jason Hiland, VP Sales and Business Development for ARM and Financial Services; and Eric Ross, Western Sales Manager

BillingTree® is the leading technology focused payment solutions company providing innovative products and services enabling organizations to increase efficiency and decrease costs of processing payments. Since 2003, BillingTree has focused on understanding the marketplace and growing payments with technology, helping merchants accept multiple payment channels while offering comprehensive value.

Exhibitor Details


Booth #25

Exhibitor: Mary Orebaugh-McDaniel, Client Relations Manager

CompuMail cultivates partnerships with our clients to ensure that they receive the best results, under the highest level of data security, at the most competitive price. We provide mailing and communication services, with a real-time portal to meet your management and oversight needs. Technology changes, business changes, but our commitment to service doesn’t.

Exhibitor Details

Connect International, LLC

Booth #8

Exhibitor: Lori Cameron, General Manager

Connect International is the only near shore collection agency solution established and run by industry veterans with decades of knowledge. Your costs will go down 40%! Our focus on training and compliance is impressive. Connect International has extensive experience in collections, insurance, e-oscar, collector QA and other agency back office roles.

Exhibitor Details

DAKCS Software Systems, Inc.

Booth #12

Exhibitor: Reid Miller

DAKCS is a Debt Collection and ARM technology partner involved in the industry for 35+ years. With our SOC 2 compliant software, we are committed to the business longevity of our customers. With highly configurable and innovative solutions, we provide a complete platform in one central collection software improving debt recovery and driving results. Learn more at dakcs.com or call 800.873.2527.

Exhibitor Details


Booth #4

Exhibitor: Keith Barthold, CEO

DKBinnovative’s unique methodology aligns a company’s IT and cyberdefense needs to enhance overall performance, with a measured impact on collections. The result-- fewer issues that slow team productivity, enhanced executive visibility, the right infrastructure & vendor blend, and the best tooling for maximized collection effectiveness with a new level of business command.

Exhibitor Details


Booth #5

Exhibitor: Eric Douglas, Document Management Specialist

DMP BPO is a leading outsourcing and technology company specializing in Omni-Channel production and delivery of customer communications via print/mail and electronic platforms.

Exhibitor Details

EFT Network, Inc.

Booth #29

Exhibitor: Bonnie Finley, Chief Sales Officer

EFT Network provides exceptional systems and services that enable businesses of every size and type to collect, process and deposit electronic and paper based transactions efficiently. Our comprehensive Payment Ecosystem includes: ACH Processing, Credit/Debit & HAS Card Processing, Remote Deposit/Check 21, TxtaCheck, IVR, Fee Free and ACH Back Office Processing. Our service are web-based offering seamless integrations with accounts receivable systems to help automate payment processing. In addition, customers of EFT Network have the ability to capitalize on the revenue opportunities.

Exhibitor Details


Booth #19

Exhibitor: Kevin Gaffer

ezPay365 is a payment processing solutions provider for companies within the ARM/Collection, Healthcare, Property Management and Law Firms. With 25 years ARM industry experience, ezPay365 payment channels are: debit/credit card, HSA/FSA, ACH payments and Convenience Fee model. Payment solutions: collector/agent based, online payment portal, IVR, and MobilePay. ezPay365 online payment portal has a direct API connection, to allow for a fully branded secure login site, account rendering, payment logic from one-time, recurring thru payment negotiator, online chat, email/SMS and Reg-E consents. Additionally, agency merchants will be equipped with a mobile app, with full consent authorizations and notifications to improve the customer experience.

Exhibitor Details

Focus1, Inc.

Booth #1

Exhibitor: Linda Woodward, VP of Strategic Accounts

FocusOne is a privately held company comprised of professionals dedicated to providing the absolute best in multi-channel customer communications. Our customizable forms matched together with a systemic approach to a promise to deliver your time-sensitive statements and results to your bottom line. Contact: Linda Woodward; lwoodward@focus1data.com www.focus1data.com

Exhibitor Details


Booth #13

Exhibitors: Sherri Calhoun, National Sales Executive; and Bob Ross, Sales Manager

Innovis provides industry leading fraud prevention tools. Our core competencies encompass the gathering, matching and providing of consumer identity and credit information. The company’s Right Party Contact (RPC) consistently outperforms competitors in head-to-head tests at collection agencies, skip specialists, return mail processors and collection departments of major lenders.

Exhibitor Details


Booth #14

Exhibitor: Mike McDonnell, Sr. Vice President of Sales & Marketing

LucentPay is a full-service payment processor revolutionizing merchant services for the Collection Industry by providing best-in-breed payment solutions. The leaders in integrated, fee-enabled processing and creators of the No-Cost-to-Biller™ solution which focuses on eliminating processing costs in a compliant manner. We're excited to simplify payments through our full suite of solutions, PCI Level 1 technology, next day funding, software, education, and payment portal/virtual collector.

LucentPay also offers competitive pricing for standard payment processing through a number of great banking relationships to mitigate risk, next-day funding, and comprehensive payment acceptance (Visa, MC, Discover, AMEX, HSA/ Flex Cards, Etc.).

Exhibitor Details

Matrix Imaging Solutions, Inc.

Booth #28

Exhibitor: Brian Basta

Matrix is an industry leading provider of collection letter processing Some of the benefits of partnering with Matrix for your collection letter needs:
- Proven track records – Over 30 years of experience in the ARM industry.
- Quick Turnaround – Documents are in the mail 24-48 hours upon approval.
- Custom Designed Letters – Letter designs to increase consumer response.
- Multiple production facilities – Allows you to send your mail out more efficiently with faster delivery.
- Document Archiving and Retrieval System (DARS) – Exact PDF replicas of each letter that is mailed.
- Full Color Letters – Add color to your letters to add impact to your messaging and increase response.

Exhibitor Details

MicroBilt Corporation

Booth #7

Exhibitor: Myles Chavenson, Vice President of Sales

MicroBilt Corporation designs, develops, markets, licenses and supports a wide range of integrated risk management reporting, decision and analysis solutions for small and medium-sized Enterprises. For the finance industry, MicroBilt offers comprehensive credit solutions from origination to collection.

MicroBilt delivers a complete suite of data products that support the entire finance process, from loan originations and background checks to fraud detection, collections, and regulatory compliance.

Exhibitor Details


Booth #26

Exhibitor: Dan Donaldson, Sales Account Manager

• Unique, patented, carrier-side capabilities include an overall TCPA etc. compliance safety ‘Shield’ and ‘LocalTouch’.
• Blended, cloud, omni-channel Nex solutions further maximize collections, connect rates and customer service.
• ‘Trusted Caller I.D.’ certifies your phone numbers insuring correct displays to mobile phones.
• We calculate your Telecom Score to get best carrier rates.

Exhibitor Details

Ontario Systems, LLC

Booth #24

Exhibitor: Todd Jenkins, Enterprise Accounts Director, Sales

Ontario Systems is a leading provider of software and solutions to the accounts receivable management (ARM) market. OS offers a full portfolio of technology and business process expertise with its customers making up eight of the 10 largest ARM companies.

Exhibitor Details


Booth #16

Exhibitor: Brian McCormick

OSG’s Accounts Receivable Management Solutions provide collection agencies with omnichannel communication and payment services. OSG’s comprehensive solutions include collection letter design, consultation and rendering, a user-friendly payment portal, text-to-pay and a suite of other services that assist in reducing an agency’s collection costs.

Exhibitor Details

Payment Savvy LLC

Booth #10

Exhibitors: Chad Deatherage, Business Development & Strategic Partnerships; Jason Rabago, VP of Sales; and Eli Smith, COO

Providing innovative and secure payment solutions for the ARM Industry has been our mainstay for the past decade. Our credit card, debit card, ACH payment acceptance programs are dialed in to your agency's specific needs. Visit our booth to meet your new payment partner! Fee-Free Payments - Web Payments - Recurring Billing - IVR - Pay by Text

Exhibitor Details

Peak Revenue Learning

Booth #20

Exhibitor: Chris Rickman, President

Peak Revenue Learning provides a cloud-based employee education, compliance training, and knowledge retention application. KnowledgeSOURCE will promote accountability, reinforce regulatory and policy knowledge, lower the cost of training, and automatically create documentation of the training and knowledge building efforts of the company.

Exhibitor Details

Quantrax Corporation, Inc.

Booth #22

Exhibitor: Mark Namba

Quantrax Corporation, Inc. has been providing Receivable Management Collection Software Solutions for the ARM industry for 28 plus years. Quantrax RMEx Suite® is AI-ready. RMEx Suite® Collection Software AI Software Collection Platform will improve operations and increase profits. RMEx Suite Platform(s); Hosted and Premise, was created for the debt collection industry and has always focused on the average collection agency. By creating software with compliance, control, and cost in mind, we were able to develop an intelligent debt collection system. The system was designed to create compliance, create controls, and monitor cost on an account by account basis Quantrax's is AI-ready. Virtual Chatbot, Email Series, SMS Texting, DirectDrop Voicemail, and Web Portal are a part of our technology suite. Come by our booth for a Demonstration on iBOT Alex® and RMEx Mobile Suite®.

Exhibitor Details

Renkim Corporation

Booth #9

Exhibitor: Rob Augg, Vice President, Sales

Founded in 1982, Renkim is a 100% employee-owned consumer communications company specializing in the production and distribution of various types of messaging. Through traditional print/mail and electronic bill presentment, our team of 135 employee-shareholders will ensure that your communication reaches its intended audience in the designated timeframe. With client-partners in the Utility, Healthcare, Marketing, Financial, and Automotive industries, Renkim has 35+ years of experience in helping build custom communication solutions.

Exhibitor Details


Booth #30

Exhibitor: Paul Lowry, Director of Business Development

RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading accounts receivables management companies, credit grantors, healthcare providers, and healthcare technology companies throughout North America. RevSpring enables its customers to deliver over one billion personalized financial communications through print, email, SMS, voice and web channels.

Exhibitor Details

Solutions By Text

Booth #23

Exhibitor: Danny Cantrell, Chief Executive Officer & Founder; and Mike Cantrell

Solutions by Text is a division of Marketing Response Solutions, LLC, a privately-held corporation whose primary focus is delivering critical information in an SMS format Worldwide. SBT has developed proprietary software designed to adhere to regulations within the industry. For more information, visit www.solutionsbytext.com.

Exhibitor Details

Sonnet by Palinode

Booth #21

Exhibitor: Joe Sage, VP of Business Development

Sonnet by Palinode is the leader in dispute automation. Palinode offers compliance and productivity software to assist data furnishers with consumer disputes and Metro2 reporting. Sonnet transforms processing performance by automating e-OSCAR and direct dispute workflows, reinforcing company policies and procedures and supporting compliance with the CFPB regulations for “reasonable investigation.”

Exhibitor Details

TCN, Inc.

Booth #6

Exhibitor: Jeff Willyerd

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as SMS, email, predictive dialer, IVR, call recording, and business analytics required to optimize operations while adhering to callers requests. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit www.tcn.com or follow on Twitter @tcn.

Exhibitor Details

TEC Services Group, Inc.

Booth #15

Exhibitor Details

Tech Lock, Inc.

Booth #18

Exhibitors: Steve Akers, CSO/CTO and Jeff Pace, Sales Executive

TECH LOCK enables organizations to navigate, detect, and respond to today’s modern cybersecurity and compliance challenges. Our focus is on adaptive managed security services. Security operations, industry-leading technology, premium threat detection, enriched with independent cyber research. Cohesive security and compliance services delivering measurable outcomes and personalized support to our clients.

Exhibitor Details

WebRecon LLC

Booth #17

Exhibitor: Jack Gordon, CEO-President

WebRecon identifies “Professional Plaintiffs,” “Serial Litigants,” and “Frequent Filers” lurking in your database BEFORE you contact them and expose yourself to an all-but-guaranteed lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your data through WebRecon first.

Exhibitor Details


Corporate Sponsorship is an effective marketing tool for companies to gain prestigious visibility at our 2019 Southwest ACA Conference & Expo (October 14-14, 2019). Sponsorship is the opportunity to show your support for ACA member units in TX, OK, AR and LA. Sponsors will be introduced during the Opening Session and will have special signage at their sponsored events. In addition, Sponsor information will be on our conference website and all sponsors will be featured in the Fall issue of our Southwest Collector Connector magazine. Sponsorship levels, fees and sponsored events for 2019 are shown below:

Sponsorship LevelsSponsorship FeeSponsored Events
Diamond (1 Available)$2,500TAKEN [Tuesday Evening Extravaganza!]
Platinum (2 Available)$2,000Opening Reception (1) or
Wednesday Award Breakfast
Gold (1 Available)$1,500TAKEN [Tuesday Networking Lunch]
Silver (3 Available)$1,000TAKEN [ACA Training - Monday am]
TAKEN [ACA Training - Monday pm]
TAKEN [Tuesday Breakfast]
Bronze (7 Available)$500Tuesday am break (1)
Tuesday pm break (1)
Wednesday am break (1)
TAKEN [Technology/Texting (1)]

Sponsor List


Diamond Sponsor - Tuesday Evening Extravaganza!


Silver Sponsor - Tuesday Breakfast

Focus1, Inc.

Gold Sponsor - Tuesday Lunch

Payment Savvy LLC

Gold Sponsor - Both ACA Seminars on Monday

Connect International, LLC

Bronze Sponsor - Tuesday AM Break


Bronze Sponsorship - Wednesday AM Break


Bronze Sponsorship - Tuesday PM Break

Solutions By Text

Bronze Sponsor - Technology/Texting
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