Sigma 6: Navigating Specialty Consumer Collection Traps and Gaps: Handling Accounts When Consumers are Represented by Counsel, in Bankruptcy, or Estates/Probate

(1:00 PM - 2:30 PM Central)


Porter Morgan IV

Vice President & General Counsel
Morgan Financial Group
Oklahoma City, OK

Presenter Details

Karen Scheibe Eliason

Corporate Counsel
ACA International
Minneapolis, MN

Presenter Details

The ACA International MAP Committee is pleased to announce a Legal Education teleseminar series, consisting of six teleseminars specifically designed for attorney members. This series is available to members only.

Why Should I Attend?

Our world—and the accounts receivables management world—are changing rapidly. 
More and more often, a unique situation arises in a collection agency or an unusual case comes through the door of a law firm that makes you stop and think of how the myriad of rules and regulations governing debt collection may apply.  Even in the most basic and routine circumstances, the debt collection process can be challenging.  Add any sort of complexity to an account, and things get even tougher. 

This seminar will help you understand and analyze both simple and complex specialty collection law issues.  During this seminar, we’ll tackle both ongoing and emerging issues that will help you protect your collection agency and your clients from costly mistakes and legal blunders. 

This seminar will focus on: 

  • common and oddball bankruptcy scenarios—and the answers
  • thorny situations for represented consumers
  • special considerations involving collecting debt from service members
  • confounding issues of estate collections
  • novel medical debt collection issues, and more.


ACA will apply for CLE credits for each seminar in the series following the presentation. 

Professional Development Units

You will earn .75 PDUs for this online seminar, which can be applied toward ACA’s Credit and Collection Compliance Officer (CCCO), and Scholar and Fellow designations.

*Please note, credit will be provided ONLY to individuals who have paid to attend this seminar. Anyone sitting in with a paid participant is not eligible to receive credit.

Handouts and Login Information

The materials will be located here within 2 days of the seminar. Please see your registration email for the WebEx login information.

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.