HOT TOPIC: Creating Excellence

12/14/2017 (11:00 AM - 12:30 PM Central)

Speakers

Mr. Joseph Hawes

Mr. Joseph Hawes

Chief Executive Officer
Professional Credit Service
Springfield, OR

Presenter Details

G. Scott Purcell

G. Scott Purcell

President and COO
Professional Credit Service
Springfield, OR

Presenter Details

Learn the tools and strategies of a successful 200+ person agency used to impact client satisfaction, management performance, and business success. Experience their practical use of Behavioral Science, Data Science and innovative tools to stay ahead of the expectation curve from clients and regulators. Learn the tools and strategies of a successful 200+ person agency used to impact client satisfaction, management performance, and business success. Experience their practical use of Behavioral Science, Data Science and innovative tools to stay ahead of the expectation curve from clients and regulators.

Designation and Professional Development Units  

You will earn 0.75 PDUs for this Hot Topic seminar, which can be applied toward your renewal of the Credit and Collection Compliance Officer (CCCO) or Credit and Collection Compliance Professional (CCCP). You can earn 0.75 PDUs that can be applied to the Scholar and Fellow designations. 

Handouts and Login Information

The materials will be located here within 2 days of the seminar. Please see your registration email for the WebEx login information.

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation

ACA reserves the right to cancel or modify the program or substitute speakers. Cancellations received less than 3 business days prior to start date will be charged $35 cancellation fee. E-mail your cancellations to customercare@acainternational.org.

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