CORE: Understanding and Responding to the CFPB's Expectations (3-Day)

1/23/2018 (11:00 AM - 12:30 PM Central)


To be announced.

ACA’s CFPB seminar will walk you through the key steps in a compliance management system lifecycle and point out what the CFPB is going to be looking for in that system. Recent CFPB activities will be provided along with tools to help you audit your compliance management system and assess the compliance risk for your company.

In this seminar, you will understand and respond to the CFPB’s expectations by:

  • Determining the entities impacted by the CFPB.
  • Comparing the CFPB’s compliance priorities using the Compliance Management Review Template as it relates to your agency’s compliance management system.
  • Completing the Risk Assessment Template to assess the compliance risk for your company and in order to determine the modules the CFPB may be focused on during an examination or investigation.
  • Reviewing the CFPB’s guidance and other activities.

How you will benefit: 

You will review recent CFPB activities, learn about the CFPB’s compliance management priorities and assess the compliance risks for your company. Walk away with templates to determine the areas of risk for you company based upon the CFPB’s expectations and create action plans to eliminate your risk areas.

Professional Development Units  

You will earn 2.25 PDUs for this online seminar, which can be applied toward ACA’s Credit and Collection Compliance Officer (CCCO), Scholar and Fellow designations. 

*Please note, credit will be provided ONLY to individuals who have paid to attend this seminar. Anyone sitting in with a paid participant is not eligible to receive credit.

ACA Certified Instructors   

This seminar is taught only by ACA Certified Instructors. You can expect top-notch presentations are created by and presented for members. Seminar instructors go through vigorous training to become ACA Certified Instructors and can speak directly to your experiences because they work in our industry.

Handouts and Login Information

The materials will be located here within 2 days of the seminar. Please see your registration email for the WebEx login information.

Attend via Your Mobile Device

Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.

Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.