HOT TOPIC: ACA’s CFPB Spotlight for Creditors Continued – Fair Lending Principles for Debt Collection

(2:00 PM - 2:30 PM Central)

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Leslie Bender Esq.

Senior Counsel
Clark Hill PLC
Washington, DC

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Mark Laurent

Vice President of Portfolio Services
Grand Vacation Services LLC
Orlando, FL

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Joann Needleman Esq.

Clark Hill PLC
Philadelphia, PA

Presenter Details

Why Should I Attend?

2021 has seen a shift in state and federal regulatory attention around a wide and complex set of diversity, equity and inclusion issues. This places unique emphasis on creditors’ vendor management programs and how vendors are themselves testing compliance with fair lending and equal opportunity to credit principles. Having done so, this panel considers how far creditors might go to assure their internal programs and essential consumer-facing vendors are adapting to the ever-changing environment.

With the new CFPB leadership’s commitment to diversity, equity and inclusion, equal opportunity to credit, and anti-discrimination – what do creditors need to know now about these concepts and how should we expect the CFPB to enforce around these priorities?

In this interactive session, the panel, creditor - Mark Laurent and industry counsel, Joann Needleman and Leslie Bender, share practical insights into how a creditor might “self-test” their own compliancy and then mindful of the backdrop of recent court interpretations about agency and vendor relationships –what inquiries creditors should make regarding their consumer-facing vendors. Having done so, this panel will explore what creditors should do if they know or suspect there may be fair lending issues – what are the pros and cons of self-reporti

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Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

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