To be announced.
Why Should I Attend?
Learn how to use key performance indicators and inventory and dialer management to help you reach your goals. This interactive forum gives attendees the chance to hear what other agencies are doing to improve collection floor operations.
You will learn to:
- Brainstorm techniques for inventory and dialer management.
- Develop key performance indicators that pinpoint opportunities.
- Effectively coach and manage your staff.
Professional Development Units
You will earn 1.50 PDUs for this online seminar, which can be applied toward the Professional Collection Management (PCM), Scholar and Fellow designations.
*Please note, credit will be provided ONLY to individuals who have paid to attend this seminar. Anyone sitting in with a paid participant is not eligible to receive credit.
ACA Certified Instructors
This seminar is taught only by ACA Certified Instructors. You can expect top-notch presentations are created by and presented for members. Seminar instructors go through vigorous training to become ACA Certified Instructors and can speak directly to your experiences because they work in our industry.
Handouts and Login Information
If there are materials for this seminar, they will be available to download the day before the event. If there are no handouts listed, there are none for this event.
One day prior to the event, login Information for the event can be found by logging in to the ACA Website and clicking on the notification bell next to your name at the top of the page.
Attend via Your Mobile Device
Attend this seminar with the WebEx Mobile App. You will still be required to enter the WebEx login information provided.
ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.
Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to email@example.com. If you do not cancel prior to the session and do not attend, you are still responsible for full payment.