HOT TOPIC: TGI-F! - How to Train Your Client Friday Series: LCM/Messaging/Locational calls

(1:00 PM - 1:30 PM Central)

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Leslie Bender Esq.

Senior Counsel
Clark Hill PLC
Washington, DC

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LaDonna Bohling

Chief Compliance Officer
Contract Callers, Inc.
Augusta, GA

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Debra Ciskey

Executive Vice President
Saint Louis, MO

Presenter Details

Why Should I Attend?
  1. What is the limited content message? 
    1. Safe harbor aspect.
    2. Content of the LCM
    3. Reconsider allowing messages if your CSA prohibits them
  2. Text messaging
    1. Opt out 
    2. The scenarios related to the source of the cell number used for texting, its prior use by the creditor or immediate prior debt collector
    3. the reassigned number database
  3. Locational calls
    1. Frequency
    2. Scope of information that may be requested
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Cancellation Policy

ACA reserves the right to cancel or modify the program or substitute speakers. If ACA should cancel the program, registrants will receive a full refund.

Cancellations received less than 3 business days prior to the seminar will be charged $35 cancellation fee. E-mail your cancellations to If you do not cancel prior to the session and do not attend, you are still responsible for full payment.

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